I have purchashed the pre-order and installed using Steam.

The game title is "Star Trek Online - Beta", but i did not play the beta.

If i am correct, i could use this version for headstart.

However after login this message shows up :

"You are not allowed to log into this server at this time"

My Details :

Launcher Version : CL_2010_01_21_12_14
STO Version : ST.0.201001123a.7
Timezone : GMT+1

Help appreciated!

The head start begins at 6pm which means 18:00 hours unfortunatly

Nice to know :-)

Ohhhhhhh. i seee the light now

and it burns...........

Solution: Patience. Headstart hasn't started yet :p

Woops! damm timezone i thought it started 9 hours ago.

Yeah I preorderd aswell and then took a look at the FAQ for STO early start program.
Sadly I'm on the eastern TZ And I work nights. SO by the time it starts up I shall be asleep....
I got my game from D2D and it made me mad with how little details they gave about the early start program. But I'm good now, I just have to wait...

cya there!

me also ordered at D2D. still cannot figure out what bonuses i will get. I ordered the digital deluxe edition but on 1 sitre they say i will get a ship, a NX code for the ship, a borg officer and a multispacial shield but on another it only says multispacial shield and access to headstart. Don't know what to believe and also not listed when and if we get a retail key since i paid 35 pound (50 euro/60 dollar) for it ???
next time i wont buy from D2D again thats for sure.

I think you can patch up to the current client now. But you can'y acces the game server till head start. Thats why you got the access message.