Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Answer Your Phones Cryptic?
01-29-2010, 01:26 PM
You Give Us A Phone Support Number, But When I Try To Use It, I'm On Hold For 2 Hours......someone In Support Send Me A Pm And I Will Give You My Number So I Can Tell You How I Can't Get Into Headstart With My Best Buy Preorder Key That Is Supposed To Give Me Headstart Access.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-29-2010, 01:27 PM
They're out spending your money on Lunch. They will be back later on, Sorry

:p
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-29-2010, 01:27 PM
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-29-2010, 01:29 PM
Quote:
Originally Posted by Dekar_Corvus
i ALREADY ENTERED MY BETA KEY, THATS HOW I GOT INTO OPEN BETA.....DON'T BE A SMARTASS

I'M ****ED OFF B/C I PAID TO GET INTO HEADSTART AND IT WON'T LET ME IN.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-29-2010, 01:29 PM
If You Really Need The Help, You Can Also Email Them And/Or Submit A Support Ticket, Instead Of Waiting On Hold. Plus, The Lines Are Probably Busy For All Of The Billing Or Tech Issuse That People Are Having. Expect That For Quite A While After Release. Blizzard Still Has Hold Times Of An Hour.

That's really hard....

http://www.startrekonline.com/support/billing/contact
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
01-29-2010, 01:31 PM
Quote:
Originally Posted by skylatron
If You Really Need The Help, You Can Also Email Them And/Or Submit A Support Ticket, Instead Of Waiting On Hold. Plus, The Lines Are Probably Busy For All Of The Billing Or Tech Issuse That People Are Having. Expect That For Quite A While After Release. Blizzard Still Has Hold Times Of An Hour.

That's really hard....
i'VE BEEN ON HOLD FOR 2 HOURS NOW WAITING FOR SOMEONE....I'VE SENT EMAILS, PM, TICKETS, ETC.... ALL MORNING LONG. I WANT IN
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
01-29-2010, 01:31 PM
Well, just be glad your shift/capslock key works. I mean, imagine how lost you'd be without THAT!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
01-29-2010, 01:31 PM
Quote:
Originally Posted by evilsmoo View Post
Well, just be glad your shift/capslock key works. I mean, imagine how lost you'd be without THAT!
this guy wins this thread...


nothing more to see here...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
01-29-2010, 01:31 PM
OK well, be patient. This is a very big day for everyone. I'm sure you're in a queue and they will get to you as soon as possible.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
01-29-2010, 01:33 PM
Quote:
Originally Posted by evilsmoo View Post
Well, just be glad your shift/capslock key works. I mean, imagine how lost you'd be without THAT!
U = EPIC WIN!1!1!!
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