If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
You Give Us A Phone Support Number, But When I Try To Use It, I'm On Hold For 2 Hours......someone In Support Send Me A Pm And I Will Give You My Number So I Can Tell You How I Can't Get Into Headstart With My Best Buy Preorder Key That Is Supposed To Give Me Headstart Access.
If You Really Need The Help, You Can Also Email Them And/Or Submit A Support Ticket, Instead Of Waiting On Hold. Plus, The Lines Are Probably Busy For All Of The Billing Or Tech Issuse That People Are Having. Expect That For Quite A While After Release. Blizzard Still Has Hold Times Of An Hour.
If You Really Need The Help, You Can Also Email Them And/Or Submit A Support Ticket, Instead Of Waiting On Hold. Plus, The Lines Are Probably Busy For All Of The Billing Or Tech Issuse That People Are Having. Expect That For Quite A While After Release. Blizzard Still Has Hold Times Of An Hour.
That's really hard....
i'VE BEEN ON HOLD FOR 2 HOURS NOW WAITING FOR SOMEONE....I'VE SENT EMAILS, PM, TICKETS, ETC.... ALL MORNING LONG. I WANT IN