If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Just to let you know, a lot of us still don't have Borg characters. We have checked our Cryptic stores, logged out, logged back in, checked Character Creation and all. Only 1 out of 4 our my fleet members have their borg character.
We are remaining patient. Oh! One more thing; great launch guys. The Servers are Rock Stable.