If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
I'm not sure where is appropriate to post this. I've written twice to Tech Support this week but haven't received a reply.
My friend pre-ordered Star Trek for me as a gift. Now I want to pay for a subscription. But although he's received his pre-order key, I haven't been sent one because HE ordered the game, but in MY name.
Can anyone tell me how to get my pre-order key so I can proceed? Or let me know where a better place to post might be?