I was there for that. I can't recall the actual issue, but I do remember not getting to play for a few days due to technical issues and a client crash which forced a re-load of the whole thing much like STO+Steam did yesterday.
What the heck was it about fixing the borg character option that caused that to happen anyways? Mind you I am not sure they are connected, but that was the timing of my experience.
Games like ****, which was "tested" for almost a year in Asia prior to release here. Was the best I've seen. But it still wasn't perfect.
None of the other releases were stable at first. And about the only ones I haven't tried are: WAR amd LotR. Every MMO has a rocky start. And considering how popular this game is ... I'm amazed they've done this well.
For instance I haven't seen the game crash where they had a roll back. And it seems they are "bringing the servers down" rather than allowing them to crash. I just don't understand why it takes so long to get them fixed and back up again.