If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Probably something with your internet connection, or otherwise something with the server itself. If there's too much latency or some other problem with your connection to the server, your signal could be bouncing your log-in attempts multiple times overlapping each other. The game server might then log you in for each attempt, then realizes you're connected multiple times and knocks you off.