Do the right thing like Toyota did before it is too late.
1- Put the game back into open beta status
2- Reschedule head start
3- Reschedule "release" date
4- Allow everyone who buys the game access to the new "open beta" , but only pre-order customers get the headstart.
5- Fix the queue issue properly
6- Get the game properly ready for release before you actually hit a release date
Oh, yeah.. and call you Effing employees that are on their weekend back to the office today (sunday)
Star Trek is in the exclusive club of being a recognizeable franchise that has an international audience that is almost beyond comparison. This is the first official Star Trek MMO (that I can think of). If you are planning on mining this gold mine you better start acting like professionals.
Just because you have the rights to this MMO franchise doesnt mean you have what it takes to make use of it. In the next 7 days all of the "TREKKIES"/"Trekkers, ect" will decide if you are WORTHY of the "Star Trek" mantle or not.
Make up your mind, we are watching. Grow some stones and operate this MMO right, or, believe me, the ST fanbase will leave en masse. This game has the potential to make you tons of cash, or wreck your corporate profits.
Poll/ petition: Vote on repealing curent release date and postponing/resetting head start. please do not rant. Vote w short response.
They would lsoe more money recalling all the the games and all the marketing crap then they would from all the crybaby kids who cant take not playing for a few hours.
Have you not heard of the ford pinto? They knew it exploded but lawsuits are cheaper to settle then a total recall
They dont have to recall the product, just push out the beta. Actually there are several alternatives. Fundamentally, they need to do something, IMHO, to acknowledge that customers are paying for their product as of Friday and it is not yet a complete product.
Look, this happens all the time to many games. Just look at Vanguard for an example on what happens when a company releases a product unfinished.
They don't HAVE to do anything. Ultimately, it Is up to Cryptic, but beta is over. This is the start of when they will start to bleed customers en masse if they dont shore up their situation.