Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Account Security
02-01-2010, 11:07 AM
I am just wondering if cryptic has taken in consideration Account Security.One thing i have noticed on the online games i been playing is people's accounts have been getting hacked.I know u guys are prolly really busy with fixing bugs and getting ready for launch but this will become a more common asked question as time goes on.Will there be a Account authenticator like Blizz has used with there login servers to try to prevent this and if so will we be charged anything for this extra security.I found it quite Greedy of Blizz to charge people for that authenticator as they blackmailed people to buy it,Either buy it or your account got hacked and even in some cases even with the stupid authenticator people were still getting hacked.From the start i allways said if i ever got hacked i would stop playing.About a month ago i got hacked....i honestlly have not been back to wow since.It not only is annoying but it really discourages u to know that u missed out on the time playing the game while the GM's got around to restroring your account.

If anyone knows of any info regarding this if u can kindly link i would be in your debt and id thank you in advance
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-01-2010, 11:11 AM
Basically with any online venture, if you get hacked, it's pretty much your fault. You clicked on something you shouldn't have, gave your account name out in public, or are harboring a trojan/keylogger on your machine. Blizzard's authenticator is just money-grabbing BS and unnecessary to those with half a brain.

It's not really Cryptic's responsibility to ensure the security of your account, it's yours. Make it as secure as possible with an abstract account name, complex password, keep your machine clean of spyware and viruses, and don't click on spam emails. Simple as that really.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-01-2010, 12:48 PM
Quote:
Originally Posted by Pandajuice View Post
Basically with any online venture, if you get hacked, it's pretty much your fault. You clicked on something you shouldn't have, gave your account name out in public, or are harboring a trojan/keylogger on your machine. Blizzard's authenticator is just money-grabbing BS and unnecessary to those with half a brain.

It's not really Cryptic's responsibility to ensure the security of your account, it's yours. Make it as secure as possible with an abstract account name, complex password, keep your machine clean of spyware and viruses, and don't click on spam emails. Simple as that really.
It may your fault, but that doesn't mean that Cryptic shouldn't implement a token-based authentication. Blizzard's authenticator is not just money-grabbing BS. It's called customer service. Blizzard provides account restoration service in the case that an account compromise is confirmed.

The authenticator is offered as a service to customers for additional security to their account and to help reduce the amount of time that Blizzard has to devote to investigating and working to restore compromised accounts. I can say with almost certainty that authenticator sales will never fully offset the cost of the additional hardware, software licenses, and engineers to develop and deploy it, as well as the technician time spent investigating accounts, identifying lost items or characters, and just generally restoring the account to its previous state.

The authenticator reduces the number of compromises, gives the customers additional security to not be compromised, and is just a generally good security practice that is used by thousands of companies world-wide. Multi-factor authentication adds an incredible amount of security to user accounts, regardless of how those accounts are used.

Furthermore, World of ******** is not even the only MMO to implement such an infrastructure. I know that FFXI also offered a token-based login and I'm sure that other online games have as well. It's simply a good practice to offer this service to the customers. If the users feel that it is unnecessary, like yourself, then they don't have to use it, but for others that have more concern for their account's security, it is a great addition to the account.

Here's one example of an authentication token: http://en.wikipedia.org/wiki/SecurID
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-01-2010, 12:55 PM
Quote:
Originally Posted by tewnam View Post
It may your fault, but that doesn't mean that Cryptic shouldn't implement a token-based authentication. Blizzard's authenticator is not just money-grabbing BS. It's called customer service. Blizzard provides account restoration service in the case that an account compromise is confirmed.[/url]

Yeah this is what i was getting at Basically from the original post...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
02-01-2010, 11:17 AM
Will there be a Account authenticator like Blizz has used with there login servers to try to prevent this and if so will we be charged anything for this extra security?

Sorry i forgot a question Mark in that part.

lol could u imagine if Banks worked like this tho ...

Imagine your bank account got hacked and the bank told u its your problem and u aint getting your money back that got stolen.

Its a funny world that's for sure.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
02-01-2010, 11:33 AM
I doubt it. Cryptic is focused on actually launching the game at this point and having it be successful. Like I said before, it's your responsibility to ensure the security of your account, not theirs. You don't get hacked by simply logging into the game. You get hacked by doing something stupid and compromising your own security.

Blizzard is only offering the authenticators now because of their asinine requirement introduced a few months ago of forcing everyone to switch their accounts over to Battle.net accounts, which compromised many of them. It was a major SNAFU on their part that they had to fix.

Cryptic hasn't done that.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
02-01-2010, 11:43 AM
Ahh dam.... well i hope cryptic do something at least.If they are wanting to make a good game the best way to start is to learn from other company's mistakes I am keen to know what there Policy is on this matter.I am mainly concerned how long it is going to take them to recover a account IF it is compramised and like wow will u get your account back the way it was before it got hacked? If anyone hears or reads anything id love to know thanks
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
02-01-2010, 11:47 AM
Accounts will get hacked all over the place. This game is very attractive to new MMO gamers, who are most likely to get hacked, and I'd be amazed if Cryptic gave a second thought to account security.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
02-01-2010, 11:59 AM
I am no security guro but...our account name is displayed in our chat windows. A hacker only needs our password now. Your account would be doubly safer if our account name WASN'T known.

As far as the WoW authenticator...the majority of hacks came AFTER they enforced creating a battlenet account...which made your account name what?...oh, your EMAIL address! Of course you can change your account name now, but unsure if it was always available.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
02-01-2010, 01:30 PM
Quote:
Originally Posted by Pandajuice View Post
I doubt it. Cryptic is focused on actually launching the game at this point and having it be successful. Like I said before, it's your responsibility to ensure the security of your account, not theirs. You don't get hacked by simply logging into the game. You get hacked by doing something stupid and compromising your own security.

Blizzard is only offering the authenticators now because of their asinine requirement introduced a few months ago of forcing everyone to switch their accounts over to Battle.net accounts, which compromised many of them. It was a major SNAFU on their part that they had to fix.

Cryptic hasn't done that.
Epic fail for your lack of knowledge. Blizzard has been offering the Authenicator for well over a year. Long before they required that people move their accounts over to Battle.net. In fact is was first offered June 28-29 2008 at the Blizzard Inventational in Paris.

BTW, concerning you earlier post about just creating a stronger password....if someone wants the information, they will get it...period...end of story.

The fact that Cryptic allows your Forum/Website username to be your @handle in game, isn't the players issue, its Cryptic's. Our account names shouldn't be shown inside the game....period...end of story. They shouldn't even allow the system to allow users the ability to make the Account Name and @handle the same when signing up.
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