Lt. Commander
Join Date: Dec 2007
Posts: 120
Personally I am starting to get a bit offended how you treat the customer base. I can understand bringing the server offline, fix bugs etc, and I am all for it! BUT please let us know when you take the server down, give us some advanced warning (This isn't beta anymore), also patch notes would be nice...we care about the game and would enjoy some information on what is going on.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-01-2010, 02:19 PM
yup

/char
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-01-2010, 02:20 PM
hear hear i fully agree
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-01-2010, 02:21 PM
Warning!!! The STO server will crash in ten minutes , please log off now.


I'm not sure we have that kind of tech yet.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
02-01-2010, 02:23 PM
So you want some warning before unexpected downtime? That seems a little self-contradictory...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
02-01-2010, 02:23 PM
Unless Cryptic has a psychic who can read the future, server crashes won't have a memo attached.

"Dear players, the STO server is about to crash. Please finish your missions, as we can see the future and a crash is imminent".
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
02-01-2010, 02:25 PM
The only way we're going to hear from them is if we ALL call Tech Support and complain. Who knows the number? Pass it around and watch their "rudeness" change.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
02-01-2010, 02:30 PM
Quote:
Originally Posted by yogibara View Post
The only way we're going to hear from them is if we ALL call Tech Support and complain. Who knows the number? Pass it around and watch their "rudeness" change.
all of you people whining and complaining should throw your pc's out the window as its glaringly obvious none of you know anything about how the magic thinky think boxy box that makes the internets and the pornography worky on the inside.

im REALLY going to enjoy killing you all repeaditly online. please play klingon. PLEASE.

you all calling cryptic rude right now is ironic as hell.

who raised you people?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
02-01-2010, 02:27 PM
Quote:
Originally Posted by The velour fog
Warning!!! The STO server will crash in ten minutes , please log off now.


I'm not sure we have that kind of tech yet.
ok, crashes do happen, but updates are PROGRAMMED, so i think at least THAT they could advise us.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
02-01-2010, 03:01 PM
Quote:
Originally Posted by piraporoca View Post
ok, crashes do happen, but updates are PROGRAMMED, so i think at least THAT they could advise us.
They already do, when it's scheduled maintenance that is.

Other maintenance required to fix a crash such as what just happened cannot be pre determined.
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