Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Credit cart problems
02-02-2010, 10:18 AM
Hello,

I'm trying to enter my data for the monthly subscription and I always get service down, or error processing your order.

Either I do it with paypal or my own credit card data , there's always an error. ANyone else having this problem ?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-02-2010, 10:19 AM
Quote:
Originally Posted by CosmicD View Post
Hello,

I'm trying to enter my data for the monthly subscription and I always get service down, or error processing your order.

Either I do it with paypal or my own credit card data , there's always an error. ANyone else having this problem ?
Yes, all of us who tried to get on within the last hour at least.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-02-2010, 10:20 AM
This post has been edited to remove content which violates the Cryptic Studios Forum Usage Guidelines ~Dionaea
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-02-2010, 10:19 AM
I tried to enter my retail product key but it said that the account maintenance systems were down. Probably crashed from everyone trying to sign up for the game...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
02-02-2010, 10:20 AM
Ah, so at least it's not because they'd think I have an exotic credit card

EDIT: lol we can read comics now instead of entering payment details
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
02-02-2010, 11:16 AM
Damn,

After a few tries (i always got an error) now it says "key is already active".... but in the account page i can't see it.

EDIT: problem seems solved, not for the site but I have all my exclusives in the C store...
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