Lt. Commander
Join Date: Jun 2012
Posts: 142
# 21
05-19-2013, 02:57 AM
C:\Windows\System32>tracert 208.95.185.41
Tracing route to 208.95.185.41 over a maximum of 30 hops
1 * 10 ms 13 ms cpc4-tilb7-2-0-gw.basl.cable.virginmedia.com [80
.193.3.1]
2 5 ms 8 ms 52 ms basl-core-2b-ae11-709.network.virginmedia.net [8
1.96.1.193]
3 7 ms 9 ms 8 ms popl-bb-1b-ae11-0.network.virginmedia.net [81.96
.0.149]
4 7 ms 9 ms 11 ms popl-bb-1c-ae1-0.network.virginmedia.net [213.10
5.159.190]
5 11 ms 10 ms 9 ms nrth-bb-1c-ae7-0.network.virginmedia.net [62.253
.174.137]
6 9 ms 10 ms 10 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.10
5.159.30]
7 25 ms 23 ms 26 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.
185.81]
8 24 ms 36 ms 26 ms te0-7-0-9.mag21.fra03.atlas.cogentco.com [130.11
7.14.133]
9 34 ms 26 ms 26 ms 154.54.77.126
10 27 ms 30 ms 28 ms te0-6-0-6.mpd22.par01.atlas.cogentco.com [154.54
.75.222]
11 30 ms 27 ms 27 ms te0-1-0-1.mpd21.lon13.atlas.cogentco.com [130.11
7.3.6]
12 34 ms 35 ms 36 ms te0-1-0-5.ccr22.lpl01.atlas.cogentco.com [154.54
.58.102]
13 99 ms 98 ms 101 ms te0-7-0-3.ccr21.bos01.atlas.cogentco.com [154.54
.31.169]
14 218 ms 213 ms 209 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
15 114 ms 107 ms 107 ms 38.111.40.114
16 100 ms 102 ms 104 ms 208.95.185.41

Trace complete.


Here is mine, take not I am in the UK and on a high speed cable connection. All other games I play online play with no issues at all, this is the only game where I get serious issues from... Back in last Sept when you decided to update the server, because people were getting issues, before that happened I never lost a connection at all... So it is something you have done in that month, and we are all having to pay the price...

It really is a shame Branflakes, as you really are ruining a very good game, When you go live on the 21st, prepare for serious melt down.

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Commander
Join Date: Jul 2012
Posts: 375
# 22
05-19-2013, 11:23 AM
Last night (Saturday 5/18) was nearly unplayable. Game "freezes", then catches up, only to freeze again. Not to mention fearing every map change (Server Not Responding). Was hoping this morning would be better, but it started again. Tried a Foundry mission, which was mostly OK, save for a couple of hiccups. Went to ground STF, got a little worse, with an out-right pause here and there. Then to a space STF which was getting close to last nights level of stop/start. Then I quit. Again.


Quote:
Originally Posted by azurianstar View Post
Seems it's not a local event, lots of people from all over the world in both NW and STO are getting the same lag.
Saw it mentioned more than once, in both the STF channel and zone chat.

Probably a good thing I'm going to be mostly unavailable this week. Not going to like my first experience with LoR being utter frustration.

FWIW:

Quote:
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 31 ms 26 ms 22 ms xxx.x.xxx.x
3 12 ms 11 ms 10 ms te-8-4-ur02.walledlake.mi.michigan.comcast.net [
68.85.218.145]
4 11 ms 11 ms 11 ms te-8-7-ur03.walledlake.mi.michigan.comcast.net [
68.87.190.66]
5 14 ms 16 ms 10 ms 162-151-20-161-static.hfc.comcastbusiness.net [1
62.151.20.161]
6 22 ms 23 ms 23 ms he-4-3-0-0-cr01.350ecermak.il.ibone.comcast.net
[68.86.90.109]
7 18 ms 18 ms 18 ms pos-1-4-0-0-pe01.350ecermak.il.ibone.comcast.net
[68.86.86.162]
8 20 ms 19 ms 18 ms te0-3-0-17.ccr21.ord03.atlas.cogentco.com [154.5
4.11.253]
9 20 ms 21 ms 20 ms be2005.ccr21.ord01.atlas.cogentco.com [66.28.4.7
3]
10 43 ms 42 ms 41 ms te0-5-0-6.ccr21.bos01.atlas.cogentco.com [154.54
.43.194]
11 42 ms 75 ms 42 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
12 39 ms 52 ms 39 ms 38.111.40.114
13 39 ms 42 ms 39 ms 208.95.185.41

Trace complete.
Quote:
contacting nettest server..
Local IP: xxx.x.xxx.xx
Ping: 41.1 msec
Port: 80: 357 KB/sec 13 KB/sec 376 KB/sec 500
Port: 80: 1162 KB/sec 39 KB/sec 1226 KB/sec 500
Port: 443: 1306 KB/sec 44 KB/sec 1380 KB/sec 500
Port: 443: 1213 KB/sec 42 KB/sec 1281 KB/sec 500
Port: 7255: 1292 KB/sec 43 KB/sec 1364 KB/sec 500
Port: 7255: 1304 KB/sec 45 KB/sec 1378 KB/sec 500
Port: 7003: 1199 KB/sec 40 KB/sec 1265 KB/sec 500
Port: 7003: 1189 KB/sec 42 KB/sec 1255 KB/sec 500
Port: 7202: 1139 KB/sec 40 KB/sec 1203 KB/sec 500
Port: 7202: 1295 KB/sec 46 KB/sec 1367 KB/sec 500
Port: 7499: 1157 KB/sec 41 KB/sec 1221 KB/sec 500
Port: 7499: 1164 KB/sec 41 KB/sec 1228 KB/sec 500
Port: 80: 1162 KB/sec 43 KB/sec 1226 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
Detroit, MI - Comcast

-EDIT-

Added for giggles, figured I would try Neverwinter, since STO is a no-go. Got "Server Not Responding"/connection issues, and finally was kicked. Seems the server went down. Took ages just to find that out, as the forums for NW are running mind-blowingly slow.

Seems I just need to find something else to do other than play Cryptic's offerings.

Last edited by xapocalypseponyx; 05-19-2013 at 01:54 PM.
Lt. Commander
Join Date: Oct 2012
Posts: 158
# 23
05-19-2013, 01:50 PM
This is intolerable. The problem is not in our ISP. It's in YOURS. Or is it a problem with the network infrastructure at all - it may be a problem with the philosophy of the way your system is built and it simply can't keep up with the demand. Either way, it's something you must address very soon, or you're going to start loosing customers.

Last edited by satanailofhwbg; 05-19-2013 at 01:58 PM.
Career Officer
Join Date: Jun 2012
Posts: 184
# 24
05-19-2013, 02:03 PM
Same nonsense here, severe stuttering and "server not responding" in high activity areas; Cox HSI in San Diego, CA.

Quote:
Ping: 111.2 msec
Port: 80: 491 KB/sec 20 KB/sec 520 KB/sec 500
Port: 80: 489 KB/sec 16 KB/sec 515 KB/sec 500
Port: 443: 424 KB/sec 15 KB/sec 447 KB/sec 500
Port: 443: 38 KB/sec 3 KB/sec 41 KB/sec 500
Port: 7255: 458 KB/sec 16 KB/sec 483 KB/sec 500
Port: 7255: 406 KB/sec 14 KB/sec 428 KB/sec 500
Port: 7003: 491 KB/sec 17 KB/sec 518 KB/sec 500
Port: 7003: 408 KB/sec 15 KB/sec 431 KB/sec 500
Port: 7202: 408 KB/sec 15 KB/sec 432 KB/sec 500
Port: 7202: 436 KB/sec 15 KB/sec 460 KB/sec 500
Port: 7499: 45 KB/sec 3 KB/sec 50 KB/sec 500
Port: 7499: 277 KB/sec 10 KB/sec 293 KB/sec 500
Port: 80: 483 KB/sec 17 KB/sec 508 KB/sec 500
Idle NIC bandwidth Send: 2 KB/sec Recv: 1 KB/sec

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * 10 ms 12 ms 10.130.0.1
3 9 ms 9 ms 9 ms pwy1aggc01-gex0414.sd.sd.cox.net [68.6.11.78]
4 * * * Request timed out.
5 10 ms 9 ms 13 ms fed1dsrj02-xe130.0.rd.sd.cox.net [68.6.8.4]
6 29 ms 73 ms 30 ms 68.1.5.188
7 25 ms 25 ms 25 ms dcr2-ge-7-0-0-292.sanfranciscosfo.savvis.net [208.173.170.1]
8 * 34 ms 41 ms er2-xe-7-0-0.SanJoseEquinix.savvis.net [204.70.198.142]
9 37 ms 32 ms 34 ms cr2-tenge-0-5-0-2.sanfrancisco.savvis.net [204.70.200.198]
10 112 ms 91 ms 90 ms cr2-tengig-0-15-0-0.NewYork.savvis.net [204.70.196.118]
11 92 ms 91 ms 89 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
12 99 ms 95 ms 99 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
13 94 ms 95 ms 95 ms 206.28.97.137
14 95 ms 100 ms 100 ms internap.Boston.savvis.net [208.172.51.230]
15 101 ms 98 ms 96 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
16 107 ms 108 ms 111 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
17 106 ms 106 ms 104 ms 208.95.185.41
Lag may not necessarily be a case of network latency, the server itself may just be overwhelmed.
Career Officer
Join Date: Mar 2013
Posts: 892
# 25
05-19-2013, 03:17 PM
Quote:
Originally Posted by pwebranflakes View Post
Hi Captains,

Thanks for the reports. So that our engineers can get more information, please reply and post your location, ISP provider and a tracert result pointing to: patchserver.crypticstudios.com

Instructions for running a tracert: http://sto-forum.perfectworld.com/sh...d.php?t=225155

Please also post results from a Nettest. Instructions here: http://sto-forum.perfectworld.com/sh...d.php?t=225155

I'll pass these along. Thanks!

Cheers,

Brandon =/\=
Thanks Brandon but for those of us who don't speak Techie could you translate into simple English please?
Ensign
Join Date: Jan 2013
Posts: 8
# 26
05-19-2013, 03:34 PM
I've noticed that there's been a large increase in the amount of rubber banding and lag over the past week. At the moment, the game is almost unplayable outside of DOFF missions and selling/buying on the Exchange. You may notice that the numbers in the Nettest are very low, however these numbers are not backed up with on Speedtest.net when testing against local and US based servers. The problems persist regardless of whether or not I am using the UK proxy. The problem from my perspective appears to be on Cryptic's end.

Location: Northern Ireland
ISP: Virgin Media UK

Tracert:

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms www.asusnetwork.net [192.168.1.1]
2 * * * Request timed out.
3 8 ms 5 ms 5 ms belf-core-1b-ae2-1774.network.virginmedia.net [213.105.207.137]
4 12 ms 7 ms 14 ms dubl-bb-1b-ae0-0.network.virginmedia.net [212.43.163.205]
5 13 ms 11 ms 13 ms manc-bb-1b-as10-0.network.virginmedia.net [213.105.159.126]
6 * 12 ms 11 ms manc-bb-1a-ae0-0.network.virginmedia.net [62.253.187.177]
7 15 ms 16 ms 19 ms manc-bb-1d-ae0-0.network.virginmedia.net [213.105.159.86]
8 34 ms 35 ms 40 ms ams2-ic-1-ae0-0.network.virginmedia.net [62.253.188.158]
9 35 ms 35 ms 45 ms te0-0-0-7.ccr21.ams04.atlas.cogentco.com [130.117.14.221]
10 35 ms 34 ms 37 ms te0-2-0-7.ccr22.ams03.atlas.cogentco.com [154.54.36.129]
11 34 ms 29 ms 32 ms te0-4-0-0.mpd22.lon13.atlas.cogentco.com [154.54.60.209]
12 107 ms 40 ms 105 ms te0-7-0-33.ccr22.bos01.atlas.cogentco.com [130.117.0.46]
13 104 ms 103 ms 104 ms te0-4-0-2.ccr22.bos01.atlas.cogentco.com [154.54.44.185]
14 119 ms 121 ms 103 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]
15 117 ms 121 ms 120 ms 208.95.185.41

Nettest:

contacting nettest server..
Local IP: 86.12.0.125
Ping: 333.3 msec
Port: 80: 33 KB/sec 3 KB/sec 42 KB/sec 500
Port: 80: 25 KB/sec 2 KB/sec 35 KB/sec 500
Port: 443: 23 KB/sec 2 KB/sec 32 KB/sec 500
Port: 443: 27 KB/sec 2 KB/sec 36 KB/sec 500
Port: 7255: 36 KB/sec 2 KB/sec 44 KB/sec 500
Port: 7255: 23 KB/sec 3 KB/sec 32 KB/sec 500
Port: 7003: 25 KB/sec 3 KB/sec 34 KB/sec 500
Port: 7003: 26 KB/sec 3 KB/sec 46 KB/sec 500
Port: 7202: 27 KB/sec 177 KB/sec 46 KB/sec 500
Port: 7202: 45 KB/sec 3 KB/sec 61 KB/sec 500
Port: 7499: 36 KB/sec 39 KB/sec 45 KB/sec 500
Port: 7499: 25 KB/sec 40 KB/sec 34 KB/sec 500
Port: 80: 19 KB/sec 129 KB/sec 30 KB/sec 500
Idle NIC bandwidth Send: 1 KB/sec Recv: 5 KB/sec
Starfleet Veteran
Join Date: Jul 2012
Posts: 561
# 27 Will this lag go away after LOR?
05-19-2013, 04:17 PM
Ok, I have noticed huge amounts of lag lately in pretty much every part of them game. My question is will all this go away after LOR? Its to the point where I just log and play a different game cause sto is so slow.
Empire Veteran
Join Date: Jun 2012
Posts: 1,778
# 28
05-19-2013, 04:19 PM
Every patch in the last month was to fix it.
It has become worse.
Next patch won't have any stability fixes. Kind of a toss up
Career Officer
Join Date: Jun 2012
Posts: 2,621
# 29
05-19-2013, 04:28 PM
Will this lag go away after LoR launches? Well, considering the lag and connection issues have been persistent for well over a year now, I'd say no.

What Cryptic has been doing so far, unfortunately, is not working. It's almost as if they're applying band-aids to a large open flesh wound. And I'm not really sure whether it's a problem on Cryptic's end, or a problem between Cryptic and the players.

EDIT: Holy hell, stop moving topics mods! >_<
@HyperLimited - Join Date: Oct 2009 - My Youtube Stuff - FIX THE UI!

Quote:
Originally Posted by sinn74 View Post
Maybe if the expansion was as great as they claim, people wouldn't be anywhere near Japori. Just sayin'.
Captain
Join Date: Jun 2012
Posts: 738
# 30
05-19-2013, 04:34 PM
So, no news about all this lag? It's 2 days that the game is completely unplayable. It's not just me 'cause i heard a lot of ppl complaining about in chat, pve and pvp, both...

Please, do something, we can't play with all this lag, and tuesday we'll have LoR... how can we suppose to try new season with all these problems?

Seriously

ps: the weird fact is only on ESD i don't lag... it's so frustrating!
| CSI - Confederazione Stellare Italiana | @NandoPC |
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