This is a known issue and we'll be addressing it as soon as possible.
yeah, only that I have been posting this in the Official Feedback on KDF - Tutorial thread and the thread on the tribble patch notes from last thursday already... NOW you are noticing it??? NOW, when it is TOO LATE as TOMORROW 1000s of fresh KDF players will wonder exactly about this issue and get their first awkward experience with STO... cuz, once thei have Ch'gren in their roster, i.e. after 20 minutes of gameplay, it is too late, or do you wanna change appearances of BOffs people already own?!
Good job Cryptic :p The bad thing is... I am NOT disappointed, I expected this