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Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
Hi Captains,

We will be bringing down Star Trek Online in 15 minutes for emergency maintenance -- we expect this maintenance to only last for 1.5 hours. The test server may also be unavailable during this time.

The goal of this maintenance is to resolve the launcher issues players have been experiencing, errors when logging in, general performance improvements and the missing additional Gold Member character slot.

Patch notes can be found here: http://sto-forum.perfectworld.com/sh...d.php?t=693191

Thanks for your patience and understanding,

- The Star Trek Online Team
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment

Last edited by pwebranflakes; 05-21-2013 at 06:14 PM. Reason: Added in a link to the patch notes
Commander
Join Date: Jul 2012
Posts: 262
# 2
05-21-2013, 05:47 PM
maybe you guys should cap the amount of exchange hits we get. there's no reason why we need to see all 2400+ master key listings. think of how much bandwidth and processing power you guys could be saving.
Ensign
Join Date: Nov 2012
Posts: 6
# 3
05-21-2013, 05:48 PM
Huraaa you do somthing whit loging problems
Career Officer
Join Date: Mar 2013
Posts: 32
# 4
05-21-2013, 05:48 PM
lol go get um guys and while yer at it I need cookies and lots of them STAT!!!!

btw from what I have been able to play very good job guys got to expectsome kinks on launch day
Rihannsu
Join Date: Jun 2012
Posts: 5,100
# 5
05-21-2013, 05:48 PM
Quote:
Originally Posted by xsharpex View Post
maybe you guys should cap the amount of exchange hits we get. there's no reason why we need to see all 2400+ master key listings. think of how much bandwidth and processing power you guys could be saving.
aren't exchange listings supposed to be capped at 400?
Quote:
[Combat (Self)] Your Kumari Phaser Wing Cannons - Overload deals 128698 (67705) Phaser Damage(Critical) to Borg Bird-of-Prey.
don't mess with the andorians
Quote:
Originally Posted by starswordc View Post
If it walks like an idiot, talks like an idiot, and acts like an idiot, it's a frakking idiot.
Empire Veteran
Join Date: Jun 2012
Posts: 8,907
# 6
05-21-2013, 05:49 PM
Thank you.
King of Lions rawr! Protect the wildlife of the world. Check out my foundry series Perfection and Scars of the Pride.
http://sto-forum.perfectworld.com/sh...1#post13990891
Lt. Commander
Join Date: Jun 2012
Posts: 135
# 7
05-21-2013, 05:49 PM
Over an hour...wtf...

I've been in software development for a while and I don't possible see how it could take over an hour(and I'm sure it'll get extended). 10 minutes to reset, 10 minutes to install new codebase to the RC, 10 mins to verify stability.

30 min coffee break? Maybe I come from a different philosophy of customer service, but anytime we have a go-live we have all our engineers on board to correct any unforeseen issues. If I told my clients that it was going to take 6 hours to recognize the problem, then 2 hours to update the interface I wouldn't have a job.

Last edited by soundwisdom; 05-21-2013 at 05:52 PM.
Survivor of Romulus
Join Date: Oct 2012
Posts: 1,336
# 8
05-21-2013, 05:49 PM
Patience - Check
Understanding - Check
Commander
Join Date: Apr 2013
Posts: 286
# 9
05-21-2013, 05:49 PM
Edit

Tired of trolls bothering me because i was upset.

Get a life.

Last edited by urniv821; 05-21-2013 at 06:39 PM.
Ensign
Join Date: Sep 2012
Posts: 11
# 10
05-21-2013, 05:50 PM
maybe you could pass thins along to cryptic and pwe, move champions and neverwinter to their own hardware instead of shards on stos server.
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