My main char got stuck in the "crappy malfunctioning database" dimension.
We all know how their support is.
? First they copy/paste some unrelated drivel along the lines of "try this...." replies in hopes they have gotten rid of you for a day, until the REAL techs come to work.
? Then they send you some other unrelated "try this and that crap a baby can look up in google in the first place" answers to your problem.
? Then they pass your problem to the big honchos who are busy with other stuff totally unrelated. They look into the database,.. scratch their head,.... few days pass. They scratch some more,... some more days pass.
? They then contact you apologizing "citing workload etc. etc.... blah, blah, blah" *puke*, until you're absolutely furious and you call them over the phone.
? Then you call their support and maybe you start to have some one to one conversation with the person that actually knows what is going on, but even he tries to diffuse the issue as he is powerless and awaiting the devs solution to the problem same as you are.
? You slam down the phone, open a beer, utter some vulgar curses under your breath and create a new toon you can actually play. (cursing all the way up to lvl 20+). Checking this forum thread every 3 hrz or so.
keep this thread at the top guys. lets see how far we get. I'd bet $10 that we'll get to 1200 posts before someone from cryptic responds. never mind a solution, it'll take them that long to tell us anything