Republic Veteran
Join Date: Nov 2012
Posts: 10
# 21
06-01-2013, 09:34 AM
I also just used a $20 UGC card and do not have my bonus Zen
Starfleet Veteran
Join Date: Sep 2012
Posts: 11
# 22
06-01-2013, 09:48 AM
To all of you trekkies out there:
It is my belief tht our game has been hack, that may be one of the reasons that we are having so many problems with the game.While going into PVE I pasted a screen shot for perfect world to see that under names CGE is coming up.Also during fleet event today I did not get the amount of fleet marks that the windows were saying if I was to get 60 fleeet marks I got 30 Fleet marks or none at all.I also watch the same thing happen in PVE borg missions were I did not recive any Dilithium when I should of had 930 Dilithium.I took a snapshot of the screen showing none being refined the NPC saying I recived it and none in the bank.This has occur 6 Times already.Just something to keep in mind with all the sector borg missions that you cannot Hail cammand with after completing.another thing also lose is 900 Zen from my account I am waiting a week for a answer from perfect world.
.
Republic Veteran
Join Date: Jun 2012
Posts: 176
# 23
06-01-2013, 11:09 AM
Didn't get my Bonus Zen either. Redeemed a 25 dollar card, showed the bonus in the checkout window, but no Zen recieved outside the standard 2500

We have nothing. Nothing but our anger. We will take that spark and start a fire which will become a great conflagration!
Ensign
Join Date: Jan 2013
Posts: 24
# 24 15% bonus ZEN
06-01-2013, 12:14 PM
i just got ultimate game cards when i entered the code it showed the 15% but when i looked at the wallet i only got 4000 i should have 4600 if the 15% was there
Lieutenant
Join Date: Oct 2012
Posts: 32
# 25 Missing bonus zen
06-01-2013, 12:29 PM
Well, bought $50 worth of zen and only got the +300 bonus. Were is my other 450 at for the 15% offer for Ultimate Game Card purchases? I submitted a ticket but I hope it's more helpful than it has shown to be in the past.

Come on Cryptic. Your making it very hard to commit to being a monthly subscriber again or buying the lifetime option.
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 26
06-01-2013, 12:42 PM
Quote:
Originally Posted by braneric View Post
I also just used a $20 UGC card and do not have my bonus Zen
We are investigating this now. I'll post an update once I have it, but rest assured that anyone who has redeemed a valid UGC prepaid card since the time listed in the promotion will get their bonus ZEN.

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Ensign
Join Date: Jun 2012
Posts: 12
# 27
06-01-2013, 12:44 PM
Yep. Same here. No bonus Zen.

*sigh*
Come on guys. This is starting to feel like an abusive relationship.
You punch me, yet I keep trusting you and stay...to get punched again
Career Officer
Join Date: Jun 2012
Posts: 495
# 28
06-01-2013, 01:07 PM
In the grand scheme of life, getting punched is not even close to the delayed delivery of zen.
1hr of work @NYS Min Wage 7.25 = 725 Zen
725 x 102 (or current exchange rate) DL = 73950 DL <- can you earn that per hour in game?

Join Date: Sep 2009 - I want my changeling lava lamp!
Ensign
Join Date: Jun 2012
Posts: 12
# 29
06-01-2013, 01:14 PM
Quote:
Originally Posted by phantomeight View Post
In the grand scheme of life, getting punched is not even close to the delayed delivery of zen.
I think you are missing the point of the analogy.

And at the time of my post, the only information I had was that I had not received the bonus.
Branflakes types faster than I do (I think everyone types faster than I do)

But thanks for the heads up Branflakes.
Lieutenant
Join Date: Oct 2012
Posts: 32
# 30
06-01-2013, 01:19 PM
Quote:
Originally Posted by pwebranflakes View Post
We are investigating this now. I'll post an update once I have it, but rest assured that anyone who has redeemed a valid UGC prepaid card since the time listed in the promotion will get their bonus ZEN.

Cheers,

Brandon =/\=
Thanks Brandon,

I'll admit it's much more reassuring hearing from you that this is being addressed.
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