Survivor of Romulus
Join Date: Jul 2012
Posts: 68
# 61
06-03-2013, 02:53 AM
i know this is a partnership deal here, but spending 40 bucks on zen in the last couple of days through online banking i feel kinda stupid for doing it reading this
Career Officer
Join Date: Jun 2012
Posts: 1,502
# 62
06-03-2013, 05:44 AM
.This post has been edited to remove content which violates the Perfect World Entertainment Community Rules and Policies . ~BranFlakes

I'd look into that Brandon, just in case those weren't just chat-trolls.

---post above is zerobang's---

EDIT: After investigating myself, the chat trolls were false if you find evidence otherwise, please send me a forum PM. -Brandon

Last edited by pwebranflakes; 06-03-2013 at 07:40 AM.
Career Officer
Join Date: Aug 2012
Posts: 174
# 63
06-03-2013, 10:13 AM
So whats with the double standards cryptic?

Some of the sites linked by the promotion page are dodgy-ass-grey-area serial resellers : the VERY FIRST website listed sells gold/accounts/items for pretty much every major MMO.

Yet Cryptic are currently auto-banning people for typing the names of spammers and they send us to a gold farmer to buy zen? wtf idd
Starfleet Veteran
Join Date: Jun 2012
Posts: 586
# 64
06-03-2013, 10:28 AM
About the dodgy sellers thing, PC Game specialist are fine, i used them for Aeria points ages ago with no problems


Also, bonus points pls.
---------------------------------------------------------------------------
"We won't go back, you don't know what its like in our Universe, the original timeline had gone, JJ Abrahms is everywhere"
Quote:
Originally Posted by rylanadionysis View Post
just shut up
Ensign
Join Date: Jan 2013
Posts: 24
# 65 ?
06-03-2013, 11:07 AM
yay still nothing in my wallet so much for ultimate game cards i should just stick with perfect world cards
Ensign
Join Date: May 2013
Posts: 6
# 66
06-03-2013, 11:45 AM
Quote:
Originally Posted by darthpetersen View Post
Nicer offer. But i have canceled my financial support for this game, until you fix the bugs and reduce the maintenance time.

After that, i will support this game again, because generally it is a good game with capability. With or without 15%.
I totally agree with you.
They money they get each month should be more than enough to keep the servers online, fix the bugs some of which are still here from Beta.

It's like giving someone $$$ to kick you in the junk, thanking them, and then paying them to do it again.
Empire Veteran
Join Date: Jun 2012
Posts: 59
# 67
06-03-2013, 01:27 PM
although I realy like STO, I must agree with stepenc, darthpetersen and many others about spending money on this game when there's so many problems.

Even before LOR we experienced so many lag, DC and of course bugs (like HE+eject warp plasma, shuttels messing up with ships stuff stats etc) that havent been fixed or explained.

I'm computer tech but I used to be a programmer many years ago, so usualy I tend to support them completely...

but sometimes enough is enough....

Honestly I'm begining to regret my lifetime subscription.
Republic Veteran
Join Date: May 2013
Posts: 170
# 68 Too scared to participate.
06-03-2013, 02:12 PM
I would normally spend $40 on 2 perfect world game cards for a total of 4000 Zen every month, but this fiasco has me scared to do even that. If this payment method is screwed up imagine the nightmare of using some other way. Best bet, in my opinion, is to wait till there are NO specials in effect, and to actually get what I am expecting. I expect to pay 1 penny for each Zen.
Rihannsu
Join Date: Jun 2012
Posts: 406
# 69
06-03-2013, 02:22 PM
Quote:
Originally Posted by orthanc6 View Post
I'm having a different issue. The Promo bonus shows up in the charge Zen checkout when I select the $20 card I bought, but when I hit checkout and it sends me to where I put the card Pin in, the balance is 21.77, so the $20 card I bought isn't enough to cover the purchase of 2300 zen. Basically it's charging me for the 300 extra Zen from the promo, which would negate the point of it being a promo. I haven't checked out yet, please let us know when this other bug is addressed.
It depends entirely on what the exchange rate was when the card was bought by the retailer. The last time they had this bonus going, I could buy a card from Wal-Mart, switch country to US, and it would treat it as a $20 card just fine. Future Shop cards on the other hand, would still want to charge extra.

Since then, even Wal-Mart cards bought in Canada want to charge extra because the exchange rate must have been different that day.

At least PWE cards bought in Canada work without issue.
Ah yes, "Iconians", the immortal demons of air and darkness allegedly waiting in subspace. We have dismissed this claim.

Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 70
06-03-2013, 05:33 PM
Hi Captains,

The grants have been given if you were missing your 15% bonus -- thanks for your patience as we worked to complete it. Please check your PWE ZEN wallet for your bonus.

Regarding this statement I made:

Quote:
Originally Posted by pwebranflakes View Post
Also, please note that if you happen to have an eligible $25 card, there is no redeem option for $25. Please redeem the card for $20, and then a complete a separate transaction for $5 dollars. While you won't automatically gain the 15% bonus on the second transaction, we will be manually crediting you the bonus -- please allow up to 48 hours for this.
After re-reading it, I see that I forgot to mention that you will still need to file a billing ticket once you redeem the $5 so we can manually credit you. Feel free to send me a forum PM with your ticket number and I will make sure that it is in the right queue -- please allow up to 48 hours for this. (NOTE! Anyone who redeemed the $5 portion between the start of this promotion and yesterday were included in the grant mentioned above, so you shouldn't need to ticket in -- you can check your PWE ZEN wallet for your bonus).

As always, if you have any additional questions or concerns, please reach out to our billing team at http://support.perfectworld.com ('Contact Us' tab, 'Billing' for the category drop down). If you are not able to reach the support site, please email directly to customerservice@perfectworld.com and put "billing" in the subject line and as many details in the message as possible. Filing a ticket is always the preferred method to contact us as you can ensure your ticket is in the right queue via the category dropdown.

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
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