every MMO is gonna get negitive responses, there's just no pleaseing some people. these folks will go from new MMO to new MMO complaining all the while that it's not PERFECT at launch. these folks honestly just don't get MMOs. MMOs are an evolutionary thing, they're not going to be perfect right out of the box.
However STO looks fun and definatly fills a much needed niche in the MMO world, so I look forward to it