Lt. Commander
Join Date: Jul 2012
Posts: 211
Well guys, a friend of mine, who have registered recently, want to change its e-mail address.

He tried to change it via "My Account" -> "Change E-Mail".
but there was a problem.

He can't change it, because an error message occurred:
"We can't process your request ... submit a ticket etc..."

He tried to submit a ticket, but another error message occurred:
"We can't process your request ..."

So ... are you fu**in kidding us ?
God, he wanted to change his e-mail because he wanted to validate the account, but having mistyped the e-mail the first time, he has not received any e-mail confirmation.
Lt. Commander
Join Date: Jul 2012
Posts: 211
# 2
06-22-2013, 08:02 AM
then ?

I have reported a problem, have you solved it ?
Commander
Join Date: Jun 2012
Posts: 271
# 3
06-22-2013, 08:06 AM
It is not one thing they can sort out right away it may take them a little while but. You should be able to wait.
Lt. Commander
Join Date: Jul 2012
Posts: 211
# 4
06-23-2013, 03:01 AM
this friend of mine, recently changed his computer and since has provided a wrong e-mail, can not enter the one-time code, and can not play on his new computer.

then you understand that he can not wait forever.

I also would like to see a reply from a dev, just to know that they understood the problem and are going to fix it.
Lt. Commander
Join Date: Jul 2012
Posts: 211
# 5
06-24-2013, 03:22 AM
uff, why nobody replies ?
Reply

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