Ensign
Join Date: Jun 2012
Posts: 12
# 1 how ??
07-06-2013, 06:31 AM
i have another account that i paid for before the launch of free to play. i used a yahoo.com mail address to set it up. as most know if you don't access your yahoo mail often enough it automatically deletes itself , here is my problem star trek online now requires us to use a security code if you have not logged in on a certain computer before or if you reset/wipe your computer. now i cannot get into that account i know the password and username but cannot get passed the code. what do i do?
Career Officer
Join Date: Jun 2012
Posts: 2,201
# 2
07-06-2013, 07:06 AM
You know, it was your responsibility to keep your contact information up to date with Cryptic/PWE. You will have to contact PWE Support (which is currently swamped with Support tickets) and have them update your Email address...
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