Career Officer
Join Date: Jun 2012
Posts: 59
# 101
07-04-2013, 02:08 PM
Steam promo by any chance??? don't make this badger sad.
But I, being poor, have only my dreams; I have spread my dreams under your feet, Tread softly because you tread on my dreams
W.B. Yeats

Lifer since beta its never been so good! So now can everyone chill this game is going in the right direction
Ensign
Join Date: Feb 2013
Posts: 17
# 102
07-06-2013, 11:27 PM
It mentions "available at retailers" and then tells you to go to a website? you use prepaid cards because you dont wish to charge them to a credit card, so.. anyway

I purchased a prepaid card today to check out the promo, came home and loaded it in, no bonus. I read a bit more and see that apparently its only one company that sells the gamecards, not other companies you use liked FastCard. a company thats based online? again.. that defeats the purpose of prepaid game cards...

a 15% promo for game cards should apply to ALL prepaid cards, and I do believe this may be the last one I purchase, due to intentionally misleading advertising. Not that anyone cares, but many players use these cards for all of your games,
Career Officer
Join Date: Feb 2013
Posts: 3
Just to point out, I don't normally buy these cards, but given the credit card fraud I've experienced recently, and the 15% bonus, thought I would at least give it a try.

I looked for the card brand on the website, and found all the physical stores it's carried at (so you don't need to buy it online, at least in the U.S.) and got the $20 version.
Redemption was overly complicated on the PWE website, but went through fine.

Today, went to a different store, and they only had $10 and $25 dollar denominations, so I bought a $25 one...not realizing all the issues with redemption, which are in this thread.
Oh, and needless to say, you can't contact PWE billing via the website, because it's borked and doesn't go anywhere...like the email surveys I get from them.

So, had to send an email to Billing, and I'm assuming I've lost out on the 15% of $5, because the redemption site only handles in increments of $10...good times.

Also, the transaction processor looks like it's going out of business (by what I see on their website), so I'm wondering how much palm-greasing PWE got to get these cards sold this month.

If you want to get Zen this way, make sure you're doing a number of things:
1) You only want to buy a RED Ultimate Game card, with the head of the kid on it whose hair looks like fire...if it isn't red, you have the wrong card.

2) ONLY BUY cards in a denomination ending in ZERO "0"...$10, $20, etc. You'll avoid the nonsense of a processing company that sells $25 denomination gift cards that can't be redeemed online because it only redeems in values ending in "0".

Not going to do this again...I'd prefer to buy PWE-branded pre-paid cards if they're going to do an offer like this...but quite honestly, I'd rather grind my face into the Vlugta mine fields at this point for as much time as I've wasted on this!
Lt. Commander
Join Date: Jun 2012
Posts: 131
# 104
07-07-2013, 10:43 PM
Quote:
Originally Posted by ragnusthorne View Post
I purchased a prepaid card today to check out the promo, came home and loaded it in, no bonus. I read a bit more and see that apparently its only one company that sells the gamecards, not other companies you use liked FastCard. a company thats based online? again.. that defeats the purpose of prepaid game cards...
This is partially correct. Fastcard is the middleman company between the retailers and the vendors. On the back of both an UltimateGameCard (UGC) AND Perfect World card (PW), there is the Fastcard logo. They just do it all.

Quote:
Originally Posted by ragnusthorne View Post
15% promo for game cards should apply to ALL prepaid cards, and I do believe this may be the last one I purchase, due to intentionally misleading advertising. Not that anyone cares, but many players use these cards for all of your games,
It would be nice for consumers if they did, but guess what, UGC probably brokered a deal that only they get the bonus for a time, otherwise there would be no reason for us to "give our business" to them right? The promo exists because of UGC's desire to get more business and sell our emails, not because of PW's desire to sell more PW cards, because they'll get a kickback anyway.

Quote:
Originally Posted by kommander1988 View Post
I looked for the card brand on the website, and found all the physical stores it's carried at (so you don't need to buy it online, at least in the U.S.) and got the $20 version.
Redemption was overly complicated on the PWE website, but went through fine.
I suppose I should've gone the forum route and looked for Canadian buyers, but for just $20 I at least wanted to try it out.

Mistake.

The value of 2000 Zen is $20 U.S. Perfectly fine for U.S. residents. But UGC knows I paid $20 CDN and wants an extra $2.20. Which of course I don't have without buying another $20 card. See how this goes? And despite my best investigating, I cannot simply "top up" with a credit card, I can only buy another full denomination. Microsoft Points all over again... crikey.

So I too have only been able to redeem 1500+150 Zen after spending $20. Perhaps this is currency-exchange karma catching up to Canadians who enjoy PW cards?

Quote:
Originally Posted by kommander1988 View Post
2) ONLY BUY cards in a denomination ending in ZERO "0"...$10, $20, etc. You'll avoid the nonsense of a processing company that sells $25 denomination gift cards that can't be redeemed online because it only redeems in values ending in "0".

Not going to do this again...I'd prefer to buy PWE-branded pre-paid cards if they're going to do an offer like this...but quite honestly, I'd rather grind my face into the Vlugta mine fields at this point for as much time as I've wasted on this!
I redeemed in increments of $10 + $5, so I'm not understanding the problem you encountered here. I was able to redeem $5 no problem, but for whatever reason, and with screenshots as proof, the 75 Zen bonus on the $5 did not come through.

I don't like using the word "gyp" for its cultural connotations, but this is what we got with a side of snake oil.

=/\= Transwarp 10.0 Victory Achieved on 26-July-2012, Six Months After F2P =/\=

Last edited by brackynews; 07-07-2013 at 10:47 PM.
Empire Veteran
Join Date: Jul 2012
Posts: 117
# 105
07-11-2013, 11:02 AM
LOL

I went and got a game card yesterday for this game. Got the 2000 points only for the 20 dollars. No bonus.

So go figure.....not impressed with this promotion.

Seams broken and kind of stupid.

I did not see in the menu the extra bonus zen like I would for cash or paying through pay pal.

And it looks like the extra 15% bonus isn't reaching people who used the game cards.
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 106
07-12-2013, 05:23 AM
Quote:
Originally Posted by psychickitty View Post
LOL

I went and got a game card yesterday for this game. Got the 2000 points only for the 20 dollars. No bonus.

So go figure.....not impressed with this promotion.

Seams broken and kind of stupid.

I did not see in the menu the extra bonus zen like I would for cash or paying through pay pal.

And it looks like the extra 15% bonus isn't reaching people who used the game cards.
Hi there! Is it possible you were using a different type of prepaid card? This offer only applies to Ultimate Game Card (UGC) prepaid cards, and is currently still available. Here are the bonuses that display in the Billing portal (here) when I choose "Ultimate Game Card" as the payment processor (granted, I am in the EU currently so the prices are displaying in Euros):

Quote:
NOTE: The following prices are as of 7/12/2013 @ 1:23PM CEST and are subject to change at anytime. Always check the billing portal to see current pricing.

((Euros > ZEN + Standard Bonus + UGC Bonus))

89.99 Euros > 9,900 + 700 + 1,485

44.99 Euros > 4,950 + 350 + 742

27.99 Euros > 3,080 + 220 + 462

18.99 Euros > 2,090 + 110 + 313

9.99 Euros > 1,100 + ----- + 165

4.99 Euros > 540 + ----- + 81

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Ensign
Join Date: Mar 2013
Posts: 8
# 107
07-29-2013, 08:53 PM
I bought an Ultimate Game Card at the local Target store. But when I tried to redeem it, I'm forced to log into UltimatePay.com site which I am unable to register to the site. So now I can't redeem the card at all. Anyone else having issues with the UltimatePay.com site as well? I tried to register with several emails/pc/browsers and they have all failed. I get an error every time I try to log in with my email/pwd at that site.
Lieutenant
Join Date: Feb 2013
Posts: 59
# 108
07-30-2013, 12:01 PM
Quote:
Originally Posted by spectp View Post
I bought an Ultimate Game Card at the local Target store. But when I tried to redeem it, I'm forced to log into UltimatePay.com site which I am unable to register to the site. So now I can't redeem the card at all. Anyone else having issues with the UltimatePay.com site as well? I tried to register with several emails/pc/browsers and they have all failed. I get an error every time I try to log in with my email/pwd at that site.
Glad I saw this as I was about to go out and buy one before the promo ended. Saw that another person on the forum in having the same issue. Cryptic seems to have a habit of partnering up with some pretty shady companies. Hope it works for you before the promo ends. If not, I would hope cryptic would honor it anyways.
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 109
07-30-2013, 03:16 PM
Quote:
Originally Posted by spectp View Post
I bought an Ultimate Game Card at the local Target store. But when I tried to redeem it, I'm forced to log into UltimatePay.com site which I am unable to register to the site. So now I can't redeem the card at all. Anyone else having issues with the UltimatePay.com site as well? I tried to register with several emails/pc/browsers and they have all failed. I get an error every time I try to log in with my email/pwd at that site.
The card is redeemed on our billing page at https://billing.perfectworld.com/ ("Charge ZEN Now" > 2nd column under 'Cash, Prepaid Cards and Vouchers': "Ultimate Game Card").

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Starfleet Veteran
Join Date: Jun 2012
Posts: 260
# 110
07-30-2013, 03:26 PM
Quote:
Originally Posted by dashrendar1138 View Post
Glad I saw this as I was about to go out and buy one before the promo ended. Saw that another person on the forum in having the same issue. Cryptic seems to have a habit of partnering up with some pretty shady companies. Hope it works for you before the promo ends. If not, I would hope cryptic would honor it anyways.
Not shady at all. I have been using these cards since December. It is a great way to gift Zen to friends and family. The grocery store that I buy the cards from gives $0.10 a gallon of gas for every $50 spent in gift cards. They carry the Ultimate Game Card but not the standard "Perfect World" ones.

Follow the instructions that Brandon posted and you should be fine. Also, a neat trick I just found out, is that if you want the bonus Zen from the $50 offing but cant find a $50 UGC, you can use any amount of cards (5 of the $10 or 2 of the $25) to make the $50 requirement.

Matt
Matt Miracle

Fleet Commander in Chief for Covenant of Honor [FED] (formerly Task Force A.W.O.L.)
House Leader for Honorable House or Mor'gue [KDF]
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