Join Date: Jun 2012
Posts: 36
# 71
07-23-2013, 11:11 AM

we already have the game, what is the point of even making arc, to compete with origin, or steam, or PSN?

here is my response to arc, IM NOT USING IT!!!!! if that means you are going to take my favorite game away from me because you want to strip our wallets of even more money than im not playing the game anymore, back to DC online.

I don't use, want or even like steam
I don't use, want or even like origin
I do like playstation network, and ive blown quite the $$ on it.

Arc team, you boys need to playtest the games you produce better before you come up with some ingenious counter to steam, which most of us playthis game to avoid. this will not make you more money or help your game in anyway, it will just piss off more players because its yet another cryptic hoop your shoving up our can. just like the farm and grind system we have now to get gear.



cryptic pays no attention to them, hence they pay no attention to the players, in my mind we could all say we don't like arc and wont use it, does that mean they wont implement it? probably not. even Microsoft renigged on the xbox 1 firmware. cryptic listen to your player base, DONT CREATE ARC. IT WILL KILL YOU

Last edited by cushionride; 07-23-2013 at 11:17 AM.
Lt. Commander
Join Date: Jul 2012
Posts: 128
# 72
07-23-2013, 06:38 PM
Originally Posted by burstdragon323 View Post
No, It will detect your current STO/NW/Champs/etc games.
how do u make ur duty officer pictures or something like that?
Career Officer
Join Date: May 2013
Posts: 6
# 73
07-25-2013, 07:46 AM
what you really need in ARC is a dam server status indicator so your players cans see when and if a servers is down for that game like sto or neverwinter .... you have the games on the left and they say live or beta who not put a server status there also even if it's a little green/red dot with the word server next to it, like come on that would be one of the things if i was making Arc i would make sure was in it from the start
Join Date: Apr 2013
Posts: 3
# 74
07-28-2013, 06:09 PM
is there a way to download the game without arc? i got a new PC and i absolutely will NOT download another piece of junkware.

EDIT: nevermind, i found the exe installer in my internet history, link is still active! YAY!

Last edited by stiingrays; 07-28-2013 at 06:12 PM.
Empire Veteran
Join Date: Jun 2012
Posts: 488
# 75
07-29-2013, 12:01 AM
Arc installed easily, and it works fine for accessing STO and Neverwinter.

I understand why Prefect World would want to use Arc for all of their games. Arc makes them easy to check out, and Arc is here to remind us of what more there is to do in the PW gaming universe. I don't detect any bloatware aspect to this utility. I don't mind Arc, but I am not excited about it either. It does, however, seem logical for PW to implement this.

Join Date: December 2009 - Alliance Central Command - boq botlhra'ghom
Career Officer
Join Date: Jun 2012
Posts: 98
# 76
07-29-2013, 01:00 AM
I installed Arc, it changes the default install directory for STO... which PO'd me as it then forces you to download STO again... it doesn't seem to be smart about that...

once downloaded it didn't have any obvious benefits that I could see, nor have an "strange comms" that I wasn't expecting coming of my PC...

no benefit for me, some hassle so I uninstalled it... you have the option to do so and leave the games behind...

So message to cryptic.. other than a UI replacement for my desktop (and I like my desktop/start screen), this has no benefit... getting the opportunity to win extra Zen is not a benefit I value very highly... in fact it causes me EXTRA mouse clicks between me starting my computer and starting sto...
Richard Silk, EU Liaison Officer, TOS Veterans Fleet
Join Date: Jan 2013
Posts: 4
# 77 next feedback
07-30-2013, 02:27 AM
i've checked the installer...

1. no new browser is needed
2. no new commercials needed
3. WHY I NEED ADMIN RIGHTS TO START ONLY THE DL-Manager, please provide a version wihtout admin-access! --> security issue! and very stupid! steam can more with normal user-acess!
4. origin removed about 22% players... most of them play now call of duty... cause its still available on steam
5. most of us already got 2345 tools with friendlist, another one is brainless!
6. after counting ingame bugs only in sto im still aking me what will happen after i gave u admin-access...
7. so much more, but ...

we know u wwill remove sto from steam. so ill go also. im pissed off about this and so i wont invest more money in this game. so many games are available...

and no one will answer the question. will sto be removed from steam after arc beta has been finished?

Last edited by pille0815; 07-30-2013 at 02:35 AM. Reason: typo
Survivor of Romulus
Join Date: Jun 2012
Posts: 801
# 78
07-30-2013, 01:48 PM
I actually have a couple of games that require Steam, and I buy my games through the gamestop pc downloads app as well because then I get points for all my games that I purchase. However, for STO I have that through the good old exe launcher.
Steam can be hugely useful for some games, especially ones like Skyrim where there are huge amounts of mods and add-ons available because it makes installing them really seamless and easy to control them. My computer is more than capable of running steam and a game flawlessly at the same time so I don't have the resource draining issues that some do. Why is any of this important? The simple answer is because Steam is what all others are compared to.
Since the very introduction of Arc, I have been adamantly against it even so to the point of being warned about "trolling" about it. However, I still think it's important enough of an issue to continue lobbying against it's mandatory usage.
One of the largest issues with yet another launcher platform is account safety. Arc relies on the "Account Guard" to protect your game accounts and for those that have payment options saved, from intruders accessing and using your credit card. Account Guard is far from being a stable prevention piece of software. I was easily able to deauthorize my computer from Account Guard, then just as easily able to change my e-mail address and password, and then log into the game all without account guard hindering me in any way. I've also been able to do this through several other computers on which I have never accessed STO before that. With his permission and mutual curiosity a friend of mine who has never played STO at my house or even while connected to my network wanted me to test it with his account and see if I could access his account without him giving me any help or passwords. Just like with my own account I was easily able to change his email, password, and log into the game.
In it's defense Account Guard did send me an e-mail once (out of six plus attempts to bypass it) confirming that my email and password were changed successfully. Never received the one time code, etc that I was supposed to receive, and again on computers that I had never played STO on, and therefore ones that never had permission added on Account Guard.

What does any of this have to do with Arc? Account Guard is flawed, you shouldn't be able to change any account information including username, password, e-mail address or even access the game from a separate computer without having to first supply a change code supplied via Account Guard to your registered e-mail address, and then confirmation codes from both the registered e-mail address AND from a different code sent to the new e-mail address. When there is the potential to access payment options and to save a payment option there is no reason why there shouldn't be a two e-mail address requirement, most people have more than one e-mail address or if not, there are countless free options for creating more than one email address.
Again, Account Guard is the security for Arc, and if you can so easily access one game account, then just imagine the potential damage that could be caused from only having to enter one password to be able to access all PWE/Cryptic games a player has signed up for.


1) Fundamental Security protection flawed (Account Guard)

2) Uses Pando Media Booster (not even going to get into all the things wrong with that, just google it.)

3) Doesn't actually add any new features not already available

4) Doesn't provide added security

5) Only PWE/Cryptic games available

6) runs in background while playing games, therefore reduces resources for game on lower end computers.

7) Is not optional for new users

8) acts as a launcher for a launcher, therefore increases loading and login instead of decreases it.
Join Date: Aug 2012
Posts: 7
I was having issues with server drop offs using my Starfleet character, so I decided to uninstall, and reinstall the launcher. After I uninstalled, however, my reinstall of the launcher ran into a roadblock. I discovered that I apparently needed this new Arc thing, which I had to install twice to get it to function, and then tried to install the launcher using this "new improved tool", such as it is. It has been two hours, and the launcher hasn't finished downloading. It reads STO 107MB Downloading, the bar graduallly advances to 100%, then starts over at 0%, and keeps repeating the procedure. I'm using Windows 7 64 bit. Not a fan
Join Date: Sep 2012
Posts: 4,825
# 80
08-03-2013, 06:57 PM
well... this thread is rather frightening to read.
Figure out and address the players path of least resistance to reward. this one thing is THE consistent factor undermining all your efforts. be that crafting, raids or starbase projects.

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