Ok, had a ticket open for four days now with no response. Have a character on the final part, "The Final Confrontation" of the "Gates of Gre'thor". Right after getting to the end, STO got a server disconnect. I turned around, logged right back in, and I am on the planet surface and can't continue the mission.
I'm just hoping to get some response here since I've gone since Sunday with no response. I understand less support since I dropped my gold sub, but I'd expect at least some for what seems like a bug.