Tracing route to patchserver.crypticstudios.com [18.104.22.168]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms 1 ms 1 ms dslrouter [192.168.1.1]
3 32 ms 33 ms 32 ms 10.1.117.1
4 36 ms 36 ms 35 ms G0-6-0-3.WASHDC-LCR-21.verizon-gni.net [130.81.1
5 34 ms 33 ms 34 ms ae4-0.RES-BB-RTR1.verizon-gni.net [22.214.171.124
6 45 ms 45 ms 46 ms 0.ge-4-0-0.XL3.BOS4.ALTER.NET [126.96.36.199]
7 52 ms 46 ms 46 ms 0.xe-8-3-0.GW15.BOS4.ALTER.NET [188.8.131.52]
8 48 ms 47 ms 48 ms internap-gw.customer.alter.net [184.108.40.206]
9 49 ms 60 ms 49 ms border11.te8-1-bbnet2.bsn.pnap.net [220.127.116.11
10 50 ms 53 ms 54 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
11 119 ms 116 ms 117 ms 18.104.22.168
This makes no sense to me at all, but I am back online (no thanks to cryptic or arc).
Many thanks to those that tried to help me and lharrs. This solved the window not opening AND allowed me to log on as well. (Arc has been removed from my machine).
It did not work exactly as he said. Instead of using the arrow keys to move the window.. the window was stuck to my mouse cursor after holding down shift and hitting move.
I moved it, expanded it, and logged on.
Originally Posted by lharrs View Post
This is my first post in the forum (that I can remember) so I hope it is helpful.
Before I go further, thanks to rossgr for giving me a jumping off point to search for the solution.
I believe this problem is similar to many on this thread, using steam or the regular game shortcut to open the launcher results in having the taskbar icon for STO displaying an open login screen for the launcher. The problem is the launcher isn't being displayed on the desktop so we can all login.
In my case it is a migrated window. The launcher window was offscreen in the upper left corner.
STEPS TO FIX (migrated window for windows 7)
1. With the STO running and displaying the icon in the taskbar tray.
2. While holding down shift, right click the icon ( I used the left shift button for SHIFT+RightClick).
3. Select Move from the listed options.
4. Use keyboard arrow keys to move the window back on screen (In my case, pressed DownArrow key about 5-10 times then pressed RightArrow Key about 30 times to get the window back on screen).
The launcher window will now be on the desktop ready for interaction.
- I have closed and reloaded the launcher from steam and it now loads to the main screen on desktop.
imho they are not only greedy, but use illegal tactics to make money.
I had wrongful charges on my account. When I confronted them about it they claimed they could only go back so far to credit me and the companies that were charging were all reliable yada yada. I could take it up w/ them yada yada. As I called around these companies I discovered they were simply 3rd party billing which was all apart of the same mother company and had no proof, or idea, why I'd been charged. Even after I went online and discovered the mother company had been sued several times successfully Verizon representatives insisted they were legit and a good customer. Forget the name of the company unfortunately, but approx. a year to two later there was a class action lawsuit I was able to collect payment from them due to their relations with this legit company. Too bad class actions don't allow for damages. They knew they were robbing us.
I need some service work done in my house (that will be under their contract) as soon as I get around to doing that I'm ditching them. I am a terrible procrastinator.