I've had 3 awesome pug matches in the public queues the past few days.
People were calling targets (on both sides) and cross-healing was abundant. And it wasn't pure vape matches either, there was definitely a sense of excitement of having a couple people hurting pretty bad and having to spread heals around while still pumping out damage against the other guys, instead of the standard "blink and you're dead."
The public queues are getting better, and this is definitely a good thing.
The first we heard of getting new PvP maps "soon" was in August of 2010. We're consistently told something will be coming with the "next" update. Absolutely nothing has come to PvP since launch.
I think it's finally time Cryptic stopped stringing us along, don't you?