Lieutenant
Join Date: Dec 2012
Posts: 68
For the last 4 hours I can't connect (I was brutally cut from STF in the middle of the game) on STO my ISP is ok ther is no problem on my side. Whats going on with STO?
In the beginning there was all and then become nothing


Last edited by zntech; 10-02-2013 at 05:17 AM.
Captain
Join Date: Aug 2012
Posts: 774
# 2
10-02-2013, 04:20 AM
I have had similar issues like this once.

It helped for me to reinstall the game.

Might take some time, but it worked.

If it didn't work: contact support, place as many details as you can (like moment of disconnection, your remaining work memory at that time, etc) and hopefully you will be back in-game in no time.
Not knowing something isn't a sign of stupidity, not asking is.
WE NEED THE EXCELSIOR ERA BRIDGES INGAME!!!!!!!!!!!!!!!!
The Undine of Ganalda - a forum light RP game
Proud leader of Delta Task Force
Lieutenant
Join Date: Dec 2012
Posts: 68
# 3
10-02-2013, 04:29 AM
Is it the problem only for European players like I am or others have to ?
BTW i trek Cryptic servers on 208.95.184.0/23 are blinking on off on off .

PS: Support on PW and STO LOL, after 3 yrs i don't have time for those morons
In the beginning there was all and then become nothing


Last edited by zntech; 10-02-2013 at 05:22 AM.
Captain
Join Date: Aug 2012
Posts: 774
# 4
10-02-2013, 04:40 AM
Quote:
Originally Posted by zntech View Post
Is it the problem only for European players like I am or others have to ?
I'm a European player as well, I'm f2p, and this issue was a simple reinstalling for me.

Quote:
Originally Posted by zntech View Post
BTW i trek PW servers they are blinking on off on off .
You sure it's not your own internet? Or some issue that prevents you from reaching the PWE server?

Quote:
Originally Posted by zntech View Post
PS: Support on PW and STO LOL, after 3 yrs i don't have time for those morons.
Not sure where that came from or what to make of it tbh. If it was a reference to my suggestion of contacting Support: that suggestion was made to help you, not PWE.
Not knowing something isn't a sign of stupidity, not asking is.
WE NEED THE EXCELSIOR ERA BRIDGES INGAME!!!!!!!!!!!!!!!!
The Undine of Ganalda - a forum light RP game
Proud leader of Delta Task Force
Lieutenant
Join Date: Dec 2012
Posts: 68
# 5
10-02-2013, 05:02 AM
Sorry man I didn't wont to offend you but after 3 yrs on STO I never get any help from Cryptic and later PW support even before F2P .
In the beginning there was all and then become nothing

Captain
Join Date: Jun 2012
Posts: 6,284
# 6
10-02-2013, 05:18 AM
Quote:
Originally Posted by zntech View Post
Sorry man I didn't wont to offend you but after 3 yrs on STO I never get any help from Cryptic and later PW support even before F2P .
Do a Forced Verify from your Launcher. That should seek-out any bugged files. Do a TraceRt to the server to see if there's Pathing issues between and the server. Do a Nettest to see if you're having issues inside of the server interface. Just because your internet works doesn't mean it didn't start Pathing in a different way - Pathing is controlled by the ISP. That will give you some ideas of where the problem might be.

As everyone uses the same Server the whole forum would be screaming if something were actually down, so the odds are the problem is somewhere between you and the Server.
STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
Lieutenant
Join Date: Jul 2012
Posts: 57
# 7
10-02-2013, 05:21 AM
Same problem here, trying to connect from germany. But I guess it is on my side as there are multiple reports about my provider (Kabel Deutschland). Seems they have trouble to connect to oversee domains at the moment (I can stay in Teamspeak while getting disconnected by STO).
Lieutenant
Join Date: Dec 2012
Posts: 68
# 8
10-02-2013, 05:34 AM
As sys admin and lan ing. everything what I can say that Cryptic have some problems cause i have no problems with connections to my servers in US or other parts in the world .
Just checked all my terminals and remotes are working and other diags. are ok to.
In the beginning there was all and then become nothing

Lieutenant
Join Date: Dec 2012
Posts: 68
# 9
10-02-2013, 05:40 AM
It is ****ing ARC they force people to start using ARC
Even this **** don't work at all
In the beginning there was all and then become nothing

Ensign
Join Date: Oct 2013
Posts: 2
# 10
10-02-2013, 07:39 PM
i'm from Canada and having connection problems as well
Reply

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