Ensign
Join Date: Jun 2013
Posts: 1
# 11
06-14-2013, 11:45 PM
You aren't the only person this is happening to, my launcher is doing the same exact thing, flushed DNS, restarted modem, router, pc, i just reinstalled yesterday due to a "corrupt file" as if patching crap between every map change isn't annoying enough, now, i can't even log in, what's the point in buying ships and whatnot if i can't even play with them. Guess i'll start another full re-install, and let it run while i sleep.
Ensign
Join Date: May 2013
Posts: 6
# 12
06-15-2013, 12:06 AM
My launcher is working now. I only have the issue where the game times out after 50% of the loading screens between planets, space above planets, and sector space. Which almost feels playable after the lag and inability to even log on I had before.
Ensign
Join Date: May 2013
Posts: 14
I've only been playing STO since 13 April 2013, not even 4 months.

In this time I have joined a large Fleet, finished all reputation systems and obtained the relevant space sets from each.


I have a new problem that lacks description on the forums:

Whilst loading the initial STO Launcher interface with links to News, Support, Forums, etc I have the saved Username option allowing my e-mail address to be pre-populated.

The blank password field IS interactable.

If I attempt to click the login button, with no password inputted, I get the "Invalid Username or Password" message.

When I fill the password field and delete the last character of my password I get the "Invalid Username or Password" message.

However, when I fully input my password and press the login button nothing happens.

The millisecond I get to read the interaction description where any messages would be displayed seems to point towards a "failure to authenticate" type message.

If I click login a second time at this point no further messages are displayed and the game client is locked out of use.

Support have been e-mailed and I await the response, until then; the game client is broken making the high-
quality game inaccessible.


EDIT: THIS PROBLEM HAS BEEN RESOLVED

Last edited by brobora; 07-21-2013 at 02:34 AM.
Ensign
Join Date: May 2013
Posts: 14
# 14
07-20-2013, 10:06 AM
This problem persists after uninstalling the game, re-installing the PWE Arc Launcher and re-installing the STO Launcher

EDIT: THIS PROBLEM HAS BEEN RESOLVED

Last edited by brobora; 07-21-2013 at 02:35 AM.
Ensign
Join Date: Oct 2013
Posts: 7
Ok guys, I cannot start new threads because I haven't used the forum so I hope that some of you might be able to help with my issue. I will simply copy->paste what I added to the ticket that I sent with the "CrypricError" thingy ...

After the maintenance on october 3rd I started the launcher, signed in, waited for it to patch the game ...
After the patch the game proceeded with fast launch and went to the black "CRYPTIC" screen with a progress bar on the bottom of the screen as usual ...
When the progress bar was about 80% full the game crashed ... And this very same "Cryptic Error" window popped up ...

Since I use a rather old laptop I'm used to games and more taxing software to crash every once in a while so I thought nothing of it and attempted to launch the game.
On this second try the game launcher started verifying some 94850 files that was shown the same way it would be as if it was patching, in the progress bar below the "Crystalline cataclysm event" ...

The verifying took some 10-20 minutes I believe after which the game(or launcher or whatever this is) proceeded to engage the game, the same black "CRYPTIC" loading screen with a progress bar on the bottom of the screen came up, and just like previously the game crashed at about 80% of the bar being full ...

Since then every time I launch the "force verify" option is checked in the launcher options and every time it tries to verify the same 94850 files after which it crashes at about 80% of the loading proccess complete ...

When I checked the "Disable on-demand patching" option in the launcher options the game proceeded to patching some 3,5 or 3,6 Gb which took 4 hours and resulted in the game crashing in the exact same way at about 80% of the loading proccess complete ...
I attempted launching it manually, I used safe mode, I checked out (and still am) any info on similar experiences that other players may have had, and the only thing that really sounded similar was to delete the "GamePrefs.pref" file in "localdata", after which the game still crashed in the exact same way at 80% of the loading proccess complete ...

Because I had no idea what else to do I uninstalled and re-installed the game, which leaves me with the exact same problem, the "force verify" option is always on and the launcher always tries to verify some 94850 files, after which (or even if I cancel the verification, or uncheck it before signing in) it crashes when the loading process is about 80% complete ... I am really at a loss here, I know that my PC is crap, but before this recent update (october 3rd) I never had any problems with it crashing, except a few times when I put the graphics on a higher setting to modify character or ship appearance ... But never before did I experience any loading issues ...

Sorry for the long-winded message folks, but I only started playing the game like 2 weeks ago, and have always been a hard core ST fan so I was really loving the game, and now it's mega frustrating that I cannot play it ...

Thanks in advance to anyone that may be able to help, if you need any more info just ask, but I really don't know what else there is to add ... My system does not meet the requirements, but prior to this october 3rd maintenance it was running the game with almost no issues except for graphics lag when the settings were high or if there was a lot of ships in a fight etc ...
Ensign
Join Date: Dec 2013
Posts: 3
# 16
12-19-2013, 04:50 AM
Quote:
Originally Posted by brobora View Post
This problem persists after uninstalling the game, re-installing the PWE Arc Launcher and re-installing the STO Launcher

EDIT: THIS PROBLEM HAS BEEN RESOLVED

well how did you resolve it?
Ensign
Join Date: Dec 2013
Posts: 3
# 17
12-19-2013, 05:45 AM
his anyone else having this issue, i cant believe i was in beta for this game my name was kingofsquill and came back when it went free to play, so decided to come back see the new updates and cant even login, when i press login with out password nothing happens, with username and password nothing happens????
Career Officer
Join Date: Jun 2012
Posts: 2,331
# 18
12-19-2013, 10:13 AM
Quote:
Originally Posted by cypheruk09 View Post
his anyone else having this issue, i cant believe i was in beta for this game my name was kingofsquill and came back when it went free to play, so decided to come back see the new updates and cant even login, when i press login with out password nothing happens, with username and password nothing happens????
Its bad to necro a dead thread....

There has been at least one mandatory password change since the end of Beta, If you have not done so, then you will have to contact PWE Support for help on your issue...
Ensign
Join Date: Dec 2013
Posts: 3
# 19
12-19-2013, 10:59 AM
checked the forums cause the op said it was solved thought id ask, and wouldnt let me create a new thread, nothing wrong with passwords i can login to anything on pw but after click play in arc sto launcher come up i put in username and pass and when i click login , nothing happens, if i put in a wrong username and pass nothing happens when i click login so its the launcher
Ensign
Join Date: Dec 2013
Posts: 1
# 20
12-19-2013, 08:49 PM
i am having similar issues, except my login button is a dead link completely. Everything is working BUT the login button. I haven't had the chance to play the game, but have been told it is good. If anybody knows a solution, please pm me (if there is a pm system)
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