Join Date: Jul 2012
Posts: 7
# 1 Can't login on Windows 8.1
10-04-2013, 07:05 PM
Hey guys,

Just loaded up STO using the new arc lient on my Windwos 8.1 PC and ntoiced that I can't actually login to the game with the launcher. I think it might be related to the changes in Internet Explorer 11. Not biggie for me, as I'm waiting until Season 8 to really jump back in, but I figured you might want to investigate it before 8.1 goes out to everyone on October 18th.
Career Officer
Join Date: Jun 2012
Posts: 2,473
# 2
10-04-2013, 08:26 PM
You might want to run the 'Net Test' and 'Trace Route' network diagnostics described in this thread...


... and make sure you can actually establish a Internet link to the STO site, as there might be some underlying condition, (e.g. Firewall) in Windows 8.1 that you may need to tweak...
Join Date: Jun 2012
Posts: 1,216
# 3
10-05-2013, 05:34 AM
You sure your not effected by the problem the rest of us are having?

May the Prophets guide us in these cryptic times....
Join Date: Jul 2012
Posts: 7
# 4 Definitely Rendering.
10-05-2013, 04:43 PM
Checked using traceroute tools and my firewall settings, it definitely seems to be a bug in the way the rendering engine of IE 11 treats button events differently as opposed to IE 10. Of course, i'm no dev and I could be completely wrong.

Since I posted this status Microsoft released a new patch for Windows that address how the browser handles click events. Seems to ahve taken care of the issue.

Last edited by captainharlem; 10-05-2013 at 04:45 PM.

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