Captain
Join Date: Jun 2013
Posts: 1,729
# 741
11-20-2013, 09:22 PM
Customer support is less about you getting supported and more about them brushing you under the carpet for so long you will give up.

Same tactics big lawyers use to squash lawsuits. Either giveup or wait until they steamroll you. Either way it less than likely you will ever see a problem fixed, and you will never see money back.
Inertia just means you can do Powerslides in you carrier!
I am Il Shadow and i approve these Shennanigans!
Captain
Join Date: Oct 2012
Posts: 3,457
# 742
11-20-2013, 09:53 PM
Quote:
Originally Posted by capnshadow27 View Post
Customer support is less about you getting supported and more about them brushing you under the carpet for so long you will give up.

Same tactics big lawyers use to squash lawsuits. Either giveup or wait until they steamroll you. Either way it less than likely you will ever see a problem fixed, and you will never see money back.
Perfect logic there and sounds correct.
[Combat (Self)] Your Lunge deals 3252 (1916) Physical Damage(Critical) to Heavy Tactical Drone.
If you have come to the forums, to complain about the AFK penalty, than it is WAI.
MACO/OMEGA/KHG Accolade Bug Link
Praetor of The Romulan Tal Shiar fleet
Lieutenant
Join Date: Jun 2012
Posts: 34
# 743
11-20-2013, 10:56 PM
i can understand that but its just wrong it sound like they are just lazy to help the customers
Career Officer
Join Date: Oct 2012
Posts: 36
# 744 Persistant Officer
11-20-2013, 11:14 PM
In my experience, STO customer service seems to be about a quick reply, followed by a resolution much later. Sad, but true. Would this LTS get better service if I paid monthly? Hmmm...
Captain
Join Date: Jun 2013
Posts: 1,729
# 745
11-20-2013, 11:17 PM
Quote:
Originally Posted by niekostrous View Post
In my experience, STO customer service seems to be about a quick reply, followed by a resolution much later. Sad, but true. Would this LTS get better service if I paid monthly? Hmmm...
Nope. Doesnt matter if you spend thousands of dollars on the game. You are just another faceless money bringer.
Inertia just means you can do Powerslides in you carrier!
I am Il Shadow and i approve these Shennanigans!
Career Officer
Join Date: Oct 2012
Posts: 36
# 746 Persistant Officer
11-20-2013, 11:35 PM
My first & only MMO has taught me just that: I don't matter. Hundreds spent & no kiss-ass. wth
Career Officer
Join Date: Oct 2012
Posts: 36
# 747
11-20-2013, 11:38 PM
I get better service from my cable company, & they suck BIG TIME.
Captain
Join Date: Jun 2013
Posts: 1,729
# 748
11-20-2013, 11:56 PM
If you want good customer service you can olny get it 3 places. Drug Dealers, Bartenders and People of the Evening.
Inertia just means you can do Powerslides in you carrier!
I am Il Shadow and i approve these Shennanigans!
Lieutenant
Join Date: Jun 2012
Posts: 34
# 749
11-21-2013, 07:37 PM
ya i dont think that drug dealers example is legal and they will more like kill you then take your money
Career Officer
Join Date: Jun 2012
Posts: 779
it is with omega and nukara reps

i ran the claims but no new projects show
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