Hell they had this problem after launch of CO, during a free test weekend not too long ago... What is the deal here cryptic?
The servers are in Boston and Cryptic is in Cali, which points to the potentual that they have outsourced their game servers and the contractor is not holding up their end of the bargain? Maybe? I'm not trying to lessen the blame but it is a possibility. If that is the case I bet Jack and Zink are making hell'a nasty phone-calls