If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
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Thanks SO MUCH for all your support, and we'll see you in-game!
I have seen a couple other threads with similar lock up issues, mine locked up trying to make a char and again about 15min into the game, the screen just freezes and the sound with began to stutter. So I thought I would post my dxdiag for anyone that might be able to see something wrong with my setup.