Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Bestbuy Preorder Key In Use ?!
01-12-2010, 06:45 PM
I picked up a preordered star trek online box about 25 mins ago, get home register to the site , make my account everything is going smooth, go to enter my fresh beta key from the card in the box... and get the ..'this key is already in use.....

What kind of nonsence is this ? im totally annoyed.


now what ?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-12-2010, 06:48 PM
Was the code on the outside of the box, or inside?

Most retailers with codes like this are rife with people who will nick the codes for themselves or friends if it's not in a sealed package.

I'd give Tech Support a heads up to see if they can give you a hand. If it turns out the code is invalid (and was on the outside of the package) i'd take a copy of the email from Cryptic and go have words with Best Buy.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-12-2010, 06:54 PM
inside the sealed box was the beta key card. unopened sealed and already in use.....go figure
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-12-2010, 07:05 PM
I got one from Target in a sealed box and it keeps saying that the key had been used too
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-12-2010, 07:07 PM
My Bestbuy one was in use also! I bought it online pre-order and had it e-mailed to me.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
01-12-2010, 07:09 PM
Gamestop Beta keys seem to be working just fine incase you guys want to pre-order elsewhere.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
01-12-2010, 07:15 PM
I got my beta key from Ten Ton Hammer. Amazon said it would be a few days before they would email one to me with my preorder.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
01-12-2010, 07:15 PM
Quote:
Originally Posted by Showkati View Post
Gamestop Beta keys seem to be working just fine incase you guys want to pre-order elsewhere.
unacceptable , im not going all over town dropping 5-10$ on a preordered game at every store hoping to get a working key.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
01-12-2010, 07:16 PM
Call Best Buy support (888-BESTBUY). Just got off the phone with them and they are sending me a new key.
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