If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
When I log in to STO, it says I can't log in to this server at this time. I tried to "apply" my beta key again in case it didn't go through but it says the key was already applied. what's wrong here?
i just realized the opening screen now says that the servers are being brought down @ 7pm PST for maintenance for approximately 2 hours. I wonder if that is why we can't log in.
I didn't connect the dots at first because WoW doesn't say you can't log in whenever there is maintenance, just a blank server list.
This is to be expected duing beta. Thankfully this dev team isn't afraid to use the beta test to perfect the game. Some of the MMO's i've done beta for refused to do anything but scheduled updates which led to problems at launch.