If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Your character may be stuck in a sector under heavy load... I've heard of a few people that had their client time out in SOL and weren't able to log in to those characters anymore (at least for now). Did you try your other character?
The logins have been slow all day and it does take me 1 or 2 tries to get in... pretty normal beta stuff.
Me too, I've tried to login for first time to create a character and it would allow me to login using my username and password but as soon as I try connect to server by clicking login button it says "unable to connect to account server (3)".
Then when i retried it would then say "unable to authenicate", but would then authenicate after second attempt but hang up at logging into server. Glad to see its not just me.
I know it can't be me because I did get to character creation screen this morning but had to log out before I could create a character. Hopefully we get some kind of update from Cryptic.