Hey folks, my pre-order of the beta installed fine on Steam, and I'm able to get to the launcher. I log in, and after a few seconds of the status bar saying "Patching..." I'm sent into the game. The Cryptic/Atari/Star Trek Online splash images come up, and "Loading..." appears at the bottom of the screen.
I hear the Star Trek music playing, and I see options to minimize or window my screen, along with a warning saying my drivers are outdated (ATI Radeon 4800 series, same problem with Champions Online, but I digress) but nothing else. Not sure if this is supposed to be happening or not, so I just wanted to get this out there.
I am getting the music and and the minimize option, but I am also getting a picture. Now, I'm also getting a message stating connecting to server, then it times out and sends me to another log in screen. I don't know why your screen is blank, but I think its a loading screen befoer it sends you to the login screen.
Had the same problem, solved it by starting the client first outside the steam (search for GameClient.exe under Steam application folder) and configuring the video options there, after which it worked ok when started by steam.