Um yeah a lot of people are out of the office for the holidays. That's been said many times
Volunteer Community Moderator for the Star Trek Online forums My views may not represent those of Cryptic Studios or Perfect World Entertainment If you wish to speak to someone on the community team, file a community support ticket here, as we are not able to respond to PMs regarding moderation inquiries.
Contact: Twitter | Line Messenger: askray113
Um, maybe they should update the message to say they are out and when they'll be back..like any other business?
Yeah no ****, instead of leaving peeps hanging on the phone thinking they are going to get somewhere.
And yes I did sit there that long, I put the phone on speaker, set it on the counter at work while I did my daily paperwork. I find its the easiest way to wait out the grind of being on hold while waiting to talk to customer service reps, well... provided there are actually reps in the office to speak to...