I understand that STO is working hard and long to resolve these issues the last couple of days. However, there still seems to be problems with the lag. Because of the lag and various other issues I am sure the DEV's know about, I wanted to point out a couple more. When loading onto a planet for away missions your away teams doesn't go with you. You also appear as your ship for a while once you load onto the planet. There are also problems with the facial hair graphics. I have selected to have dark blond hair for facial hair and what I get is the color but grey underneath. Thank you for listening to my concerns, overall the game is great and the workers at STO are doing a great job. Keep it up, almost there.