If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Ever since the 13th Jan, everytime I try to start a game I get the "Cant Find Server" message at the top of the screen . I can login ok , but its when I start to go into a game it just always says "Cant Find Server".
If I sit there long enough it sometimes goes into a game but the lag or server issue is so bad I cant even move and then it comes back with "Lost server connection" and dumps me from the game.
So much for participating in the BETA.
It would be nice if they could fix the Server issues before anything else, so that we can at the very least get into a game to BETA TEST the game.