Lt. Commander
Join Date: Dec 2007
Posts: 120
# 21
01-13-2010, 11:28 PM
Quote:
Originally Posted by GM_Doog
...

Exit the game and bring up the Launcher, click Options, and in the "Advanced command line" box, paste this: -ignorex64check, accept the changes and try loading the game.

Sincerely,
Cryptic Studios Technical Support
This worked for me.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 22 -ignorex64check works
01-14-2010, 10:40 AM
-ignorex64check solves all my sound issues
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 23
01-14-2010, 10:49 AM
So I got a wierd side issue to this problem...I just got this new PC (last night) and the monitor comes with speakers that are what I want to use for sound but whenever I plug the audio cable in from the back of my tower into the audio jack in the monitor, I get no sound...from anything, let alone STO. Anyone got any suggestions?
Lt. Commander
Join Date: Dec 2007
Posts: 120
The updated drivers did not work for me and the -ignorex64check command did return sound to the game, but now the game crashes every 10-15 minutes with "fatal error due to tag -ignorex64check..." It's good to see that others are experiencing this problem because it will be more likely to be addressed in the full release or better yet, an upcoming patch for the beta client.
Lt. Commander
Join Date: Dec 2007
Posts: 120
1. Exit the game

2. Bring up the Launcher (log in, wait for "Options" to appear at the top left)
http://img.photobucket.com/albums/v2...und-fix-01.jpg

3. Click Options (DO NOT CLICK ENGAGE YET!)
http://img.photobucket.com/albums/v2...und-fix-02.jpg

4. Type in the "Advanced command line" box: -ignorex64check
http://img.photobucket.com/albums/v2...und-fix-03.jpg

5. Click OK to accept the changes

6. Click Engage (Start the game)

This is the only resolution that worked for me. Thanks Doug!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 26
01-16-2010, 11:25 AM
I would assume that people using 32 bit systems would run into other problems after using the -ignore64check option, if that did anything for them at all...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 27 Win XP 64bit Probs
01-18-2010, 01:10 PM
Updating drivers didn't work for me, Entering in Ignorex64check in the advanced command line did not work for me. Switching audio from realtek to headset, then relogging, then switching to realtek worked,...for a minute.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 28 XP Pro 64
01-19-2010, 06:09 AM
The -ignorex64check fix doesn't really seem like a fix. Even as a temporary work around it seems kinda weak. It does fix the sound issue, at least long enough to crash the game. Or that is how it works for me anyways. I really hope either Cryptic fixes this soon or realtek updates their AC 97 drivers, though I don't think it is very likely that realtek will do that. If not I may cancel my preorder. What fun is a game I can't hear, or one that crashes every 10 or 15 minutes.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 29 me too
01-22-2010, 09:29 AM
To give the devs more info:

By default, my system does not get sound either. The "-ignorex64check" does allow me to play with audio, but there is a *large* drop in framerate.

System info:
XP-64
AMD Phenom II 940
ASUS M4A79 motherboard
Radeon 4870 1GB

note, the sound chip on the MB is a very bad model. Realtek does not admit to having ever made the ALC1200. ASUS replaced it on their boards quickly. The latest driver is from May 2009. That said, this is the only program I've ever run that did not have audio.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 30 Need to buy a new soundcard?
01-22-2010, 03:52 PM
The audio trouble continues with my realtek audio card, but I have placed an order for a new audio card from Newegg and will post whether that is a successful solution in a few days. I have gone back to using the game without audio, because the game now crashes every few minutes instead of 10-15 as before with -ignorex64check activated.

Here are my system specs if it helps; as mentioned in the above post, no other software program I own has had a problem with the realtek audio drivers.

Windows XP x64
Nvidia GeForce 6100 motherboard
AMD x64 3500 + processor
GeForce 9500 GT video card
2 GB Ram

(as a side note, my system is running it graphically at full settings without any problems)
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