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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 busy server important info
01-16-2010, 02:54 PM
So you don't have to go though the 11 pages of people post saying unhelpful things over an over so here is the important info:

Quote:
Originally Posted by tedgp123 View Post
The servers are full to capacity. Literally. A dev has even gone on record saying even he couldnt log in, and they are working, literally, around the clock optimizing server code to get every last ounce of power out of the servers, . They have also ordered new hardware for the servers, and asked for expediated delivery, so until that hardware arrives, theres nothing more they can do.

What you need to remember, is this is cryptic's first time at creating and delivering an MMO of this size, and for so many players. You need to give them time to optimize things, and stop being elfish, sayign everything should be perfect, just because YOU want to log in now.
So stop your whining about logging onto the server and stop the posting the same thing over and over it does not help them when you say, "fix it now", "i can't log in" and stuff like that. Be patient they will get it fix in time.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-16-2010, 02:58 PM
Am I frustrated I can't log in now, yes. But I am certainly glad they are finding this out now, rather than release. The busier the server gets the beefier they'll make it.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-16-2010, 03:08 PM
The thing is though they should have seen it coming.

Star Trek online is possibly the most highly anticipated game since the release of Call of Duty: Modern Warfare 2 so for them to seriously under estimate the volumes of players that could be connecting/connected at any one time is.....well i won't lie it makes me feel like i've been robbed of 49.99

Not only is it going to be a massive MMO its also going to be home of possibly the entire worlds supply of Star Trek Nerds (myself included!!) so i say again - They should have seen it coming and beefed the servers up to stop this issue from happening.

I truly hope that everything todo with the servers IE connecting etc is fixed before release otherwise Cryptic are going to be in real trouble and the forums will be getting real busy with people complaining.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-16-2010, 03:22 PM
Maybe their past release history suggested that the current server capacity would be adequate for beta. Or maybe they're intentionally maxing out the server as another stress test.

Possible still that the Star Trek IP is drawing attention faster and stronger than Cryptic have prepared for. Numbers and guesswork only go so far.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-16-2010, 03:28 PM
ITS BETA!!! this is what beta is for to find these issues so they can be solved before release, Beta is simply a perk it is not the game, give your head a shake if you are getting upset about this, this is why they have beta to test server capacities.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
01-16-2010, 03:31 PM
Odd thing is that instead of a "Log in Later" message, I am now getting an "invalid uesername/password message". And yes, I checked my name/password.

Anyone else getting this?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
01-16-2010, 03:37 PM
http://forums.startrekonline.com/sho...65#post1464265 You need to add that in too OP

If anyone complains after that, then, to put it bluntly, theyre just dumb.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
01-16-2010, 03:38 PM
Quote:
Originally Posted by jedi1967 View Post
Odd thing is that instead of a "Log in Later" message, I am now getting an "invalid uesername/password message". And yes, I checked my name/password.

Anyone else getting this?
Usernames and passwords are case sensitive. If you still recieve an error, check your user and pass in your account panel, and contact accounts and billing.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
01-16-2010, 04:04 PM
Quote:
Originally Posted by tedgp123 View Post
Usernames and passwords are case sensitive. If you still recieve an error, check your user and pass in your account panel, and contact accounts and billing.
OK . . . . . I am such an idiot. Still can't get in the game, but at least that problem is solved.

Thank You.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
01-16-2010, 04:14 PM
Silkroad Online- a worldwide MMO- with thousands of members- possibly millions- has full servers all the time Besides the free players- we spend a fortune to (like 500.)a year for extras! Like preium 30 day tickets that allow you to log in quicker. But like I said- It being around for years- updating regularly- re releasing new clients- the servers are always full. Its the nature of the MMO- and I'm sure that there are going to be as many or more worldwide STO players. And so I wait..................
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