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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 11 "We're working on it..."
01-16-2010, 03:23 PM
I'm not sure this is the answer those of us who spent the money ahead of time, investing in the game's future, want to hear right now. All I want is the schmo who's sitting on the server right now picking his nose to LOG OFF so that active players who want to learn the game can get in there and enjoy it. "We're working on it" is nice...being able to log onto the game like I expected when I pre-ordered it, is alot nicer. Entering a system and seeing ships just sitting there, and STILL there after I'm done and getting ready to leave is frustrating. If the servers being maxxed, kick people off for more than say 30 seconds of inactivity.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 12
01-16-2010, 03:29 PM
Quote:
Originally Posted by -V- View Post
I'm not sure this is the answer those of us who spent the money ahead of time, investing in the game's future, want to hear right now. All I want is the schmo who's sitting on the server right now picking his nose to LOG OFF so that active players who want to learn the game can get in there and enjoy it. "We're working on it" is nice...being able to log onto the game like I expected when I pre-ordered it, is alot nicer. Entering a system and seeing ships just sitting there, and STILL there after I'm done and getting ready to leave is frustrating. If the servers being maxxed, kick people off for more than say 30 seconds of inactivity.
30 seconds is a bit extreme some times i need to pee.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 13
01-16-2010, 03:31 PM
better than letting poges just sit there, go fix a sandwich, shovel the driveway and walk the dog then come back to actually playing the game...alright..i'll concede 2 minutes. if it takes you longer than that to pee, you have issues the game can't fix.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 14
01-16-2010, 03:39 PM
Tbh my position is that first itme experience with launching a mmo at this since really dosent absolve the devs from every ounce of responsibility connected with very dire problems tied to the server side of the game. Atm we are bout 3 weeks off the scheduled live launch and to be fair they have to run really fast to get them all solved before that. I totally agree about the aspect that the popularity potential in a mmo based upon one of the most popular scfi franchises since the original series from 1969 to today should have warrented the devs to have budgeted a huge post for hardware considering this issue. I really like this game already just from playing it for only these 4 to 5 days of open beta to the point of addictiveness ^^, but i sincerely dont hope that the server capacity we are playing on atm is gonna be the same amount of capacity that cryptic will launch live with in bout 3 weeks or so since i think this is gonna cause alot of bugs and troubles for people to the extend that it will maby direct the game on problematic path for survival where alot of other new scifi mmos in the past few years have ended up cancled even though they had the potential to shine.

Ofc itīs still beta so im crossing my fingers and hope that the otherwise most awsome devs will with the help of uz testers make it 100% awsome at lauch to the time of the next big bang

Cheers

KLINGONS ON THE STARBOARD BOW!!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 15
01-16-2010, 03:42 PM
Quote:
Originally Posted by funkfantastic
Tbh my position is that first itme experience with launching a mmo at this since really dosent absolve the devs from every ounce of responsibility connected with very dire problems tied to the server side of the game. Atm we are bout 3 weeks off the scheduled live launch and to be fair they have to run really fast to get them all solved before that. I totally agree about the aspect that the popularity potential in a mmo based upon one of the most popular scfi franchises since the original series from 1969 to today should have warrented the devs to have budgeted a huge post for hardware considering this issue. I really like this game already just from playing it for only these 4 to 5 days of open beta to the point of addictiveness ^^, but i sincerely dont hope that the server capacity we are playing on atm is gonna be the same amount of capacity that cryptic will launch live with in bout 3 weeks or so since i think this is gonna cause alot of bugs and troubles for people to the extend that it will maby direct the game on problematic path for survival where alot of other new scifi mmos in the past few years have ended up cancled even though they had the potential to shine.
unluckily for me the last game i bought and thought was launched too early was Vanguard

That game lasted 4-5 months, then servers closed and byebye

I HOPE they are a BIG team working on fixes

I truly hope. I like this game.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 16
01-16-2010, 03:43 PM
They are going to need more than one server...200 shards isn't cutting it. lol
THAT IS A GOOD SIGN, ME HOPES.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 17
01-16-2010, 03:48 PM
Wow..Looks like they may have underestimated the power of the Trekkers.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 18
01-16-2010, 04:05 PM
/me is sad
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 19 Well that's all and nice.
01-16-2010, 04:06 PM
So you give away 15K-20K open access beta keys. You only have 3-weeks of open beta. You run promotions for "Pre-Order Specials and content". You are releasing an MMO extension to one of the most successful sci-fi franchises around.

You then either fail to adequately measure in closed beta the per-node populous or mismanage the initial configuration of the servers. It would be safe to say that every person who signed up for the closed beta WOULD be clammoring to get an open beta key. It is also safe to say that at a minimum everyone who has pre-ordered will be playing. Do you not have access to this number and then plan for a launch population of 2/3 or 3/4 of it? Could you not have gotten the percentage of server cap needed pre/post launch based from closed/open beta requests from city of heroes/villians and/or champions online?

Sounds to me like things were not thought through, or that marketing got ahead of development. I for one won't be jumping on any of that pre-order bandwagon or special subscription train until I can play the open beta for more then 1-hour. BTW, the servers crashed twice during that hour and I had to re-roll once from a failed recovery in the starter missions. Bug report was submitted.

Given the lack of capacity, there should be some sort of 5-minute idle timer imposed as mentioned previously. If you are not going to actively play then log off. There is already enough anomalous masses in space, it doesn't need more.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 20
01-16-2010, 04:06 PM
I appreciate that some people understand the problem from a technical point of view. I have been in open betas of other games where 99% demanded to have the entire gaming experience like it was a live game. Also I guess that most of them do not really now what a "server" actually is and that they have never seen one and therefore cannot even begin to comprehend what it takes to run them 24/7.
Just a quick reminder for those who do not unterstand the challenge that Cryptic are facing at the moment:

You can only get a fixed amount of people on a server (one (1) physical machine) depending on the efficiency of the gamecode and the power of the machine. To estimate the number of servers you need you need to estimate how many peolple at a time will play your game. That is really not easy due to different timezones around the globe and different popularity in certain parts of the world. Then you can calculate how many machines you need including those for backup. And these things are not cheap so you have to balance the amount of servers with you estimations. Otherwise you will effectively burn cash. That is also why there is usually no large stockpile of servers waiting to go live.

And this is exactly what we are experiencing now. We are in this estimating phase and as it turned out Cryptics estimations were a bit out. But this is a beta so everything is fine. I would not want to see "You cannot log in because the servers are full" when I actually pay 13 € per month to play the game. To prevent that happening they stage this beta.
And to those who got their beta key from pre ordering STO: You have ordered a game that will go live at 02/02/10 and not as soon as you got your hands on your beta key. You have not paid for already playing the live game while they are staging the beta phase for all the mere mortals that have not pre ordered.

So sit back and relax. Things will get sorted out but it takes a bit of your valuable time.
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