If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Game Freezes Randomly every 5-20 minutes. If I hti ctrl+alt+del and then open task manager and then minimize the task manager and maximize the game screen it is fine for another 5-20 minutes until it freezes again.
video drivers: 195.62 whql for vista x64/win7
the freezes aren't related to loading new areas (happens even if i'm standing still in one area for a while, and happens at the login screen sometimes as well)
it's not a framerate issue (i run at ~60-90fps)
Ok, I've done some more testing and it appears that this happens 90% of the time on star bases. On other worlds where you beam down to do an encounter it happens 0% and it happens about 10% of the time while I'm just in space - sector, instance, w/e
Also, I've noticed that just today it started doing it a lot more often than normal on star bases. I'd do the usual trick: ctrl+alt+del and open task manager, minimize task manager then maximize game screen again but now when I do that it only stays stable for 1-3 minutes before it freezes again.
It's not a problem with my video card as this is the only game this happens on, and my temp's are always good ~ 42c on both cores.
And just now when I tried to do the ctrl+alt+del to minimize the game screen I got a bluescreen of death.
Started happening to me in the Bolmari system. This is after the server came back up. Freezes and then I end up having to hard reset to get things running again. Different but comparable machine specs but similar story.
I have the exact same problem. Game runs great, looks great, plays great, but then the video freezes, but you can hear the music and everything continue. Open task manager, cancel it and go back into the game and its running like nothing every happened. This has plagued me through all versions of the Nvidia drivers, 190s to the most recent 196. IT happens almost everywhere, sometimes when i am fighting, other times when i am just staring at the screen and nothing is happening. I remember Champions Online did this too, and i hope its not something about they way Cryptic makes games, but i really want to play this game. My setup
W7 Home Premium
Nv 285 GTX OCX
i7 860 on Gigabyte GAP55M
I am not sure if this was ever fixed in CO, but i really hope they fix it in this one. I really dont want to buy a new video card as this one plays all the rest of my games flawlessly. Although i do know my buddy runs ATI and doesnt have this problem at all. I think this is different than the other "stuttering" issues Nvidia users have and i hope this doesnt get overlooked.