Ensign
Join Date: Feb 2014
Posts: 1
When you try to login with a new computer it will say that it has sent an email with an authentication code that you need to get from your email and type in to unlock your account on the new computer, it's been 30 minutes and i've repeatedly logged in trying to get it to send the email to no avail, it also doesn't have a button that says click to send email, i only have one email and its linked to my account for pw arc ect, so it should be sending the email to me but i haven't gotten one, although i get other emails from pw, if there is something im failing to do, please tell me.
Career Officer
Join Date: Jun 2012
Posts: 1,768
# 2
03-01-2014, 04:50 PM
Quote:
Originally Posted by crazymikee View Post
When you try to login with a new computer it will say that it has sent an email with an authentication code that you need to get from your email and type in to unlock your account on the new computer, it's been 30 minutes and i've repeatedly logged in trying to get it to send the email to no avail, it also doesn't have a button that says click to send email, i only have one email and its linked to my account for pw arc ect, so it should be sending the email to me but i haven't gotten one, although i get other emails from pw, if there is something im failing to do, please tell me.
1) Have you checked your Spam folder?

2) Are you sure the e-mail address your checking is the one tied to you STO game account?
Formerly known as Armsman from June 2008 to June 20, 2012 http://sto-forum.perfectworld.com/image.php?type=sigpic&userid=91861979000&dateline=  1340755546
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