Obviously not a bug, but wanted to post here since a lot of bugs and complaints filed here by members about the server performance.
I was blown away at how fast I logged in to STO last night! After loading the client, it immediately went to my character selection screen. No "retrieving characters" wait message or anything. Then when I selected my character, the client opened and put me in my ship in space LITERALLY in milliseconds (less than a second)!
I've never logged into an MMO that quickly before. I was extremely impressed.
So, we tore apart our logs and began doing a lot of extra optimization work even while we stumbled upon some truly bizarre crashes that can only appear with this sort of load. The result? The shard has been steadily improving over the first few days of Open Beta. Given the hardware we're adding and a couple more fixes we have in the pipe, shard performance and stability should continue to improve over the coming week.