Lt. Commander
Join Date: Dec 2007
Posts: 120
# 31
01-22-2010, 07:44 AM
unbelieveable only on a game forum could people be viewed as whiners etc when they are beta testing something and report a problem. and if you expect everyone to find their own solution/workaround to this issue id like to remind you most of us dont have the money to go build a new pc every time crap like this happens thats why the game company should do their best to resolve the issue at its CORE!

Telling people to dust out our cases isnt a solution there are far to many people with this problem to simply be bad cooling for god sake. If your not going to help come up with a reasonable fix people just dont post let the people with issues actually post and get read by devs. Devs dont want to read 21 pages of trolling unuseful junk.

If you pay for a product it should work, when did things turn into oh ill just patch it down the line slap a bandaid on it in the mean time.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 32
01-22-2010, 08:01 AM
I don't understand what is causing this. From what I've seen, its only Star Trek Online that causes this issue. I clean my fans regularly as part of routine PC maintainance and my cooling, while not rediculous, is perfectly sufficient for a vanilla GPU with no overclocking. No game has pushed my temperatures over 70C aside from Star Trek online. Sorry boys, that's poor graphics programming, not my computer. Somebody probably forgot to end a loop :p
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 33
01-22-2010, 08:09 AM
Quote:
Originally Posted by JToney3449 View Post
unbelieveable only on a game forum could people be viewed as whiners etc when they are beta testing something and report a problem. and if you expect everyone to find their own solution/workaround to this issue id like to remind you most of us dont have the money to go build a new pc every time crap like this happens thats why the game company should do their best to resolve the issue at its CORE!

Telling people to dust out our cases isnt a solution there are far to many people with this problem to simply be bad cooling for god sake. If your not going to help come up with a reasonable fix people just dont post let the people with issues actually post and get read by devs. Devs dont want to read 21 pages of trolling unuseful junk.

If you pay for a product it should work, when did things turn into oh ill just patch it down the line slap a bandaid on it in the mean time.
So by your argument, developers should never write code that exceeds the performance standard of the weakest PC on the market? How is it Cryptics fault that people can't maintenance their stuff properly or see to their cooling solution? This is a beta test of Cryptics game, not a beta test of your machine and it's capabilities. Your machine isn't Cryptics problem and as good as this game looks its amazing that it has such low requirements.

I love how you claim to state a fact based on arbitrary numbers. "far too many people". Not exactly quantified is it? We think there are roughly 50-55 thousand people in Beta. I don't see a thread about overheating with tens of thousands of unique posts. I think you're blowing it out of perspective. It's a small group of people who's machines are under-cooled. Whatever the reason is. Poor maintenance, old equipment, inferior product design.. take your pick. Not going to help come up with a reasonable fix? How reasonable is it to suggest that you take care of your own stuff?

This is like someone buying a used car with no warranty, not checking the coolant, and going to the dealer and telling them it's their fault and they need to come up with a fix when it overheats. Quit trying to blame everyone else and put it where it squarely belongs. On your own shoulders. Your system is your responsibility. Do what you have to do to make it cool or buy/build a comp that can keep up. Hardware is getting much faster these days and as such, it builds more heat. Developers are taking advantage of the capabilities of the hardware and programming accordingly. If you can't keep up then maybe you should stick to Xbox..
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 34
01-22-2010, 08:12 AM
Quote:
Originally Posted by Dawlish
I don't understand what is causing this. From what I've seen, its only Star Trek Online that causes this issue. I clean my fans regularly as part of routine PC maintainance and my cooling, while not rediculous, is perfectly sufficient for a vanilla GPU with no overclocking. No game has pushed my temperatures over 70C aside from Star Trek online. Sorry boys, that's poor graphics programming, not my computer. Somebody probably forgot to end a loop :p
You have no idea what you're talking about. I've never gone over 68C at the most with my OVERCLOCKED GTX 260 and that's the CORE temp, not the ambient. If my machine can handle the heat, why can't yours?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 35
01-22-2010, 08:40 AM
Quote:
Originally Posted by Sulda View Post
You have no idea what you're talking about. I've never gone over 68C at the most with my OVERCLOCKED GTX 260 and that's the CORE temp, not the ambient. If my machine can handle the heat, why can't yours?
Listen Mr "I know everything about graphics cards". Read the thread. You have multiple people who can happily run extremely graphic intensive games without issue, suddenly running Star Trek online and finding their core temperatures running up to 80 degrees centigrade and above. That isn't a coincidence, that's a problem. Now, for my part I'm going to record my current game settings and take my DxDiag and submit it to cryptic. Hopefully this will help solve the problem. Whoop de do if your graphics card is working hunkie dory. Great, good for you. Maybe its card specific? Maybe there's corrupted code in some of the patch downloads? Maybe there's a graphics setting that isn't working as intended that you don't have enabled or have at a different setting? Hey, maybe there's some bad code somewhere! Newsflash, not everyone has the same hardware! So kindly bugger off back under your bridge.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 36
01-22-2010, 08:45 AM
Quote:
Originally Posted by Dawlish
Listen Mr "I know everything about graphics cards". Read the thread. You have multiple people who can happily run extremely graphic intensive games without issue, suddenly running Star Trek online and finding their core temperatures running up to 80 degrees centigrade and above. That isn't a coincidence, that's a problem. Now, for my part I'm going to record my current game settings and take my DxDiag and submit it to cryptic. Hopefully this will help solve the problem. Whoop de do if your graphics card is working hunkie dory. Great, good for you. Maybe its card specific? Maybe there's corrupted code in some of the patch downloads? Maybe there's a graphics setting that isn't working as intended that you don't have enabled or have at a different setting? Hey, maybe there's some bad code somewhere! Newsflash, not everyone has the same hardware! So kindly bugger off back under your bridge.
Wrong assumption. I'm running everything on max with no FPS cap. As I had to state to someone else, it doesn't matter what makes you overheat. Overheat is overheat and the only way to fix it is to cool it. You're right, something is wrong but it's not Cryptic and I know that from a personal and professional standpoint. So unless you also have 20 years of working on microsoft based systems as I do then perhaps you should do the buggering chief.

I don't care how many people insult me. This is ridiculous and I'll keep fighting it.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 37
01-22-2010, 08:45 AM
Quote:
Originally Posted by Dawlish
I don't understand what is causing this. From what I've seen, its only Star Trek Online that causes this issue. I clean my fans regularly as part of routine PC maintainance and my cooling, while not rediculous, is perfectly sufficient for a vanilla GPU with no overclocking. No game has pushed my temperatures over 70C aside from Star Trek online. Sorry boys, that's poor graphics programming, not my computer. Somebody probably forgot to end a loop :p
There is no mystical program which melts PC's, poor cooling and dust melts PC's, not programs

STO will not work your videocard out more then say UT3, or Furmark etc, its just impossible. Your videocard has a performance maximum it can hit, after it hits that point, it can go no farther. It doesn't keep going faster and faster, once its reached its performance threshold, it goes no higher

You are dropping hints that STO is SOMEHOW causing your videocard/CPU to overheat through some execution or loop of code which is SOMEHOW making your videocard/CPU work SO hard they shut down

CPU/GPU's are DESIGNED to run with 100% performance, 24/7, for YEARS, not hours. They don't JUST overheat and shut down unless there is a cooling or fan problem.

There is no, repeat, no piece of programming in the world that can make a CPU/GPU run "Out of control" as they say and go faster and faster till they melt down. Its impossible, they have a performance threshold, once they reach a point, they can't go any faster, OR run any hotter

The ONLY reason for a GPU/CPU to be nearing meltdown is:

A) A HOT room, and I am talking a 100F room
B) Inadequate cooling, there is either not enough fans moving air, or you have a cooler mounted improperly, or a poorly ventilated case
C) Dust, it has clogged all your fan intakes/exhusts and is reducing performance

And for those of you with sudden shutdowns with low temperatures:
D: Your power supply is either old, worn out or is not enough to run your system full tilt

Again, there is -NO PIECE OF MACHINE CODE IN EXSISTENCE THAT CAN ACCELERATE YOUR GPU/CPU OUT OF CONTROL TILL IT MELTS DOWN-, its physically impossible

There is NO way this game is capable of MELTING DOWN a CPU/GPU, because its physically impossible, a 3GHZ CPU will run as fast as it can, but once it hits its limit of data processing, it CAN'T go any higher, It levels out and sits there until you stop using it at full power

Those of you screaming etc that this game is frying your computers, are either lieing and saying your computer has enough cooling/dust free, or have -NEVER- run a computer as hard as with STO

STO runs my system harder then L4D2 does, it runs it harder then TF2 does, it runs it harder then UT2K4 does

It does NOT run my CPU harder then WoW does

It does NOT run my CPU/GPU combo harder then Crysis Warhead, UT3, Mass Effect, Red Faction G

Again, there is no single piece of machine code in exsistence which can power a GPU/CPU out of control into oblivion.

To ALL of you saying your "PC is fine" and "Can handle the game" try loading up Prime95 and Furmark togeather, if your computer shuts down in less then 10 minutes, YOU HAVE SOME SEARCHING TO DO FOR THE CAUSE, cause all Prime does is stress CPU to 100%, and all furmark does is stress GPU to 100%, and if your computer can't handle both, let alone either one by itself, its time to look at your system MORE closely
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 38
01-22-2010, 08:50 AM
Thankyou for everyones suggestions at Cryptic and on the boards. I have now run Futuremark ( 3D Mark Vantage) , Priime95, and OCCT. none of these programs caused the issue that STO does for me. I now too believe this is a code error. II got OCCT to run my GPU at 127c for an hour without issue. I was still running other programss while doing so. I have notice I always crash at a loading screen or at the choose your character screen.
I have also been tracking the temps while running STO and my sensors never read over 86c, that is alot less than 127c. I've also checked connections internally and even check my surge protector and wall sockets to see if it was a power issue. (yes I happen to be an electrician). I am running 1000 watt PSU, no issues there I can find. I am still at a loss for what this issue is, I cannot find anything on my side to cause the problem.

AO76
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 39
01-22-2010, 08:52 AM
Want to know why I chose to work on computers and networks for a living?


I hate people.

This thread is a prime example of why.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 40
01-22-2010, 09:03 AM
Quote:
Originally Posted by AlphaOmega76 View Post
Thankyou for everyones suggestions at Cryptic and on the boards. I have now run Futuremark ( 3D Mark Vantage) , Priime95, and OCCT. none of these programs caused the issue that STO does for me. I now too believe this is a code error. II got OCCT to run my GPU at 127c for an hour without issue. I was still running other programss while doing so. I have notice I always crash at a loading screen or at the choose your character screen.
I have also been tracking the temps while running STO and my sensors never read over 86c, that is alot less than 127c. I've also checked connections internally and even check my surge protector and wall sockets to see if it was a power issue. (yes I happen to be an electrician). I am running 1000 watt PSU, no issues there I can find. I am still at a loss for what this issue is, I cannot find anything on my side to cause the problem.

AO76
Crashing happens, it happens with buggy code etc. Post Processing for me on ground missions was causing never ending crashes for me till this current patch

People here are talking about their CPU/GPU's overheating and dieing/shutting down etc, not the game crashing

Your system is stable, but to note, 127C is fatal to any CPU/GPU, you should not go any higher then 70C with a i7, 60C with a Phenom II/Athlon II, and higher then 90C with a videocard. If Furmark/Prime is running something at 127C, you REALLY have to cool your CPU/GPU better, cause thats just insane

If its your GPU with Furmark running up to 127C, get a program like Rivatuner and turn your fans up to max, but videocards are designed by default to turn fan to 100% once they pass 90C
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