Ensign
Join Date: Feb 2013
Posts: 3
# 1 Double purchase .. accidental
04-01-2014, 09:24 AM
Hello,
I bought Zen to buy a Tvaro warbird, for some reason when I made the purchase I bought two of the same type. I haven't `unpacked' either, they are both in my Romulan characters inventory. Is it somehow possible to `return one' ?
Many thanks
Phil
Career Officer
Join Date: Oct 2012
Posts: 277
# 2
04-01-2014, 09:28 AM
Cryptic give money back? Ahahhahahahhaha...good April's fool joke.
Career Officer
Join Date: Jun 2012
Posts: 776
# 3
04-01-2014, 09:37 AM
Have you actually lost enough zen to buy 2 T'varo's? I ask this as as soon as you have bought one the button would change to claim instead of purchase and you would end up with two ships in your inventory.

If you have paid for two ships with zen then contact support as they are the only ones to help you.
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Neriz --- Eleven --- S'alesh --- Nizalay and maybe the odd Fed char too.
Defecting from the Federation to the Romulans from May 21st
Ensign
Join Date: Feb 2013
Posts: 3
# 4
04-01-2014, 10:04 AM
Yes that's right. I have lost Zen
Commander
Join Date: Feb 2013
Posts: 342
# 5
04-01-2014, 10:09 AM
Then you should contact them because that should not have happened. When you buy it first time, every next time you want to get it, it should be FREE. They can see your transactions so I hope you will manage to resolve this.
Captain
Join Date: Apr 2013
Posts: 954
# 6
04-01-2014, 12:10 PM
There are two T'varo, T1 and T5, ships and it sound like the OP has bought both of them:
http://sto.gamepedia.com/T%27varo_Light_Warbird
http://sto.gamepedia.com/T%27varo_Li...rbird_Retrofit

I would say contact them and explain that you bought one by mistake and ask if there is anything that they can do for you. However I would say don't hold your breath as I have a sneaking suspicion that they won't, and if they do that's a good thing.

I hope you get the result you want.
Ensign
Join Date: Feb 2013
Posts: 3
# 7
04-01-2014, 12:38 PM
Thanks all, I bought the cheaper one, for the console, once all is sorted I'll get the next one for the set.
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