Lieutenant
Join Date: Jan 2013
Posts: 32
# 1 DID NOT recieve my purchase
06-16-2014, 06:02 AM
I recently paid 500z to the C-Store for a Captain Retrain Token.

My Zen was taken from my account but I still haven't got the token!

Has this happened to anybody else?

How do I complain?
Career Officer
Join Date: Jul 2012
Posts: 506
# 2
06-16-2014, 07:06 AM
Are you sure? It won't appear in your inventory. You actually have to go to the skill trainer and use it there.
Click here to visit our website

Quote:
Originally Posted by lunasto View Post
Banned because I don't like your pictures eyebrows! They look like pinball flippers!
Captain
Join Date: Aug 2012
Posts: 1,738
# 3
06-16-2014, 07:20 AM
try completly shutting down STO then log back in
Jellico....Engineer.....Stargazer KDF Tac
Saphire.. Science.....Ko'el Rom Kdf Tac
Leva........Tactical.....Mailu KDF Sci

JJ-Verse will never be Canon or considered Lore...It will always be JJ-Verse
Lieutenant
Join Date: Jan 2013
Posts: 32
# 4 as to my previous
06-16-2014, 09:32 AM
yeh I've been to the skill trainer and when I went to make my adjustments, it told me I didn't have the required token and offered to sell me one for 500z.

it's a right pain.

I know 500z isn't a lot to most players but it cost me nearly 80,000 dilith on the conversion.

Last edited by skydoc1; 06-16-2014 at 09:34 AM.
Career Officer
Join Date: Jul 2012
Posts: 506
# 5
06-16-2014, 09:46 AM
That's weird. If it's still not there after you restart the game I'd say the best you can do is put in a ticket. It sucks but sh*t happens.
Click here to visit our website

Quote:
Originally Posted by lunasto View Post
Banned because I don't like your pictures eyebrows! They look like pinball flippers!
Lieutenant
Join Date: Jan 2013
Posts: 32
# 6 it worked!
06-16-2014, 10:30 AM
Guys,

Thank you for your answers - I put in a ticket and restarted STO and there was my respect sat with the skills trainer.

Strange it wasn't there to start but your advice worked.

Thank you all

I shall consider this thread closed
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