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Ensign
Join Date: Apr 2014
Posts: 19
# 11 Cant purchase zen
06-22-2014, 06:50 AM
cant purchase zen through arc or the main STO website. says my my card is invalid but i had purchased zen 2 days ago. this will make it difficult to purchase a lifetime next month.
Ensign
Join Date: Feb 2014
Posts: 7
# 12
01-18-2015, 09:13 PM
Quote:
Originally Posted by briggers810 View Post
Hello,

I appear to be having a problem with purchase Zen (Ingame currency) using my STEAM wallet.

Today I tried to buy some Zen and whenever I opened the "Buy Zen" option, I got sent to Perfect World/ARC's Buy Zen page - https://billing.arcgames.com/en/

I last used my STEAM Wallet on 10/05/2014 to buy 2,000 Zen.

Any idea what the problem with this is and whether there's a solution to this, as I had recently put 100 onto my STEAM account to buy my fortnightly Zen amount of 3000Zen/25.00 but obviously can't & this game is normally all I use my STEAM Wallet for.

Thanks for taking the time to read this.
You need to start the game in steam its not a "bug" its a matter of how you start the game
Career Officer
Join Date: Jun 2012
Posts: 4,386
# 13
01-18-2015, 09:19 PM
Quote:
Originally Posted by liljoe3rd View Post
You need to start the game in steam its not a "bug" its a matter of how you start the game
I think you missed the tiny-weeny fact that this thread is OVER SIX MONTHS OLD.

There are several long threads that explain that PWE has created a new software program that detects new accounts and prevents them from trying to exploit certain features of the C-Store.
Unfortunately that program interacts with the Steam Wallet badly.

Also, it's against the forum rules to revive a thread older than 30 days.

DaveyNY - STO Forum Minion since February - 2009
................Star Trek Fan since Thursday Sept. 8th, 1966
There are No Longer any STO Veterans... We're Just Minions who have Played the Game for the last 5.0 years.
Ensign
Join Date: Feb 2014
Posts: 7
# 14
01-20-2015, 05:51 AM
Quote:
Originally Posted by daveyny View Post
I think you missed the tiny-weeny fact that this thread is OVER SIX MONTHS OLD.

There are several long threads that explain that PWE has created a new software program that detects new accounts and prevents them from trying to exploit certain features of the C-Store.
Unfortunately that program interacts with the Steam Wallet badly.

Also, it's against the forum rules to revive a thread older than 30 days.

oops
Captain
Join Date: Oct 2013
Posts: 1,573
# 15
01-20-2015, 06:26 PM
Necro Thread Protocols Activated

/closed
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