If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Just heard on Subspace radio: to get your Liberated Borg option create a char, get into the game then go into the C-Store to claim teh Lib Borg option, then you should be able to create a Liberated Borg. I can't get in right now (crashed while tabbing between game and browser), but I will update as soon as I can confirm.