I like totally paid a crap ton of money so that I'd be able to play this game whenever I want for the rest of my life. But my special unlock isn't available moments after launch and I'm having to waitttttttttt.
And worse, other people can already play with it! They're like, three hours ahead of me, in a game I plan to play for years. This is so unfair! I'm going to cancel my subscription!!11!!!1
Seriously. Damn, that's annoying.
There has been a problem with the Liberated Borg. Cryptic is working to fix it. Once they are available, you'll have to create a trash character and access the C-Store. Once there, you can activate the Liberated Borg and make a new character. It's going to be alright.