If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
After the patch an hour or so ago, I could get into the game but it was still crashing regularly as the game zoned and was no better after patch than before. But now I can't get in at all. I can get my password in, the game then attempts to load but fails with message "Disconnected from Game Server" then drops back to login saying "game server connection failed" its been like this for a good while now, seems permenant. Anyone else having this problem?
UPDATE: may be coincidence but I switched off the EU prozy setting on options on teh log in screen and I got in.